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March 2024 by Nathan
Bought a washer and dryer. Cindy was very helpful,as well as very polite.** Follow up: Lowes guys delivered the washer and dryer. Was very concise and polite. In and out in 30 mins tops. Picked up all trash,etc.
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March 2024 by Briana Davidson
Service is slow as molasses and then not willing to help. I saw 4 men walking around the garden center and I had to load 5 bags of sand on my own. Only to find out after standing in the customer service line for 25 minutes that they don't match prices online. Ridiculous.
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March 2024 by Michael Weeks
Lowes of Washington sold me a defective patio door and refuses to replace it. The door appears to have been returned by a prior customer, then re-packaged as new, with damage to the bottom of the door, scapes from a prior install, and the rollers don't roll. The store has refused me access to the Store Manager, whom I am told is the only person that can assist me in resolving this issue. I have filed a complaint with the NC Attorney General as Lowe's customer services continues to sink to all time lows.
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March 2024 by Richard Jackson
I would like to take a minute to recognize an employee in the mill works dept at the Washington, n.c. store. Nyla Rogerson ordered me two slab doors for my home and I was so impressed with her knowledge of her job that I had to write this review. She knew her way around the computer and also knew where to go and what to do to look up exactly what I needed. She was very polite and helpful in every way. That's a quality you don't see much anymore these days. This young lady deserves recognition and a raise for her work ethic. Keep your eyes on her because she's going places. Will it be at your business or somewhere else?
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February 2024 by gin cla
The parking lot is clean there's plenty of space to get In-N-Out.The store is very clean.The shelves are well stocked..They would have a 5 star rating if the staff would talk to you and walk you.To the item you're looking for instead of wasting 1 hour.Trying to find the item..
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February 2024 by George Bull
Had what I wanted for much less than other online stores.
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February 2024 by Marion Waters
Very disappointed to find that a company who on the surface supports and gave back to those who served have all but taken away many of the discounts on many items. Lumber many buildings products for one. And discounted items.Still appreciate the special veterans parking!
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February 2024 by Charles Hutchison
Very clean and organized store with a friendly staff.
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February 2024 by Lori Pledger
Nice friendly staff
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February 2024 by Ben Bendl
Lately Lowes is kinda hit or miss! Some good visits and some not so good. Bought two different items that turned out to be returns. Found that parts were missing in what I had bought.
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January 2024 by Justin Hazelton
Great for tools and materials
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January 2024 by jason sawyer
Always have what I need and reasonable prices
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January 2024 by Rick Flair
Washington NC location has been consistently providing excellent customer service every time I go no matter what time.
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January 2024 by Cheryl Roberts
CJ in the tile department was a big help. We don't like the self checkout though.
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December 2023 by Joe Gray
Had to return an item, staff very friendly and professional.
