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April 2023 by Daniel Desrochers
I went to the Shoe Dept with a friend of mine. She was looking for a new pair of shoes for work as she's on her feet all day. This place is HUGE! They have a large selection, the staff was helpful but not pushy. I am over 50 so I buy shoes based on function and it is obvious that I way behind the times given the colors and styles. Shoes are something that you can't really buy online, at least if you want to know how they fit. The pricing seemed reasonable to me but I am a terrible shopper so keep that in mind. Highly recommended!
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February 2023 by Damian “Dee” Proper
They don't carry sneakers for guys with smaller feet ? not everyone has feet like Ronald McDonald ?
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January 2023 by Hailey Jackson
Needed to return a pair of shoes. Javier was working and has AMAZING customer service. He went above and beyond to help us find the shoe we needed.
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January 2022 by Scarlet Leiva Penados
Good choices and different styles and good prices.
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November 2021 by Paula Woolard
Great sales staff! Very helpful and nice! I will be returning with my children!
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October 2021 by R. Norene Brown
I enjoyed my visit. Javier was INCREDIBLE. He & his colleague made my shopping trip a fun experience. The store does not carry allot of "wide" width options, thus, my 3yr-hiatus. However, Javier's personality & smile was well worth the trip. ????
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May 2021 by Dakota Woolard
Although they didn't have my size, I had a wonderful conversation with one of the associates who helped me! Great customer service all around! :)
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April 2021 by Kathleen Sutter
Love the selection and prices.If you want sketchers in your size this is the place.I'm going back for sandals soon. Summertime with a beautiful pedicure.
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January 2021 by Mallory Waters
Went to return a couple of flip flops I had got from the Greenville store 2 wks prior, and the associate acted very skeptical, like I had worn them (I had my receipt, tags were on and never even took them out of the bag when I got home!) and processed my return in slow motion. I waited in line behind 2 people, got up to the counter, she looks at the shoes like they were from another planet instead of from another store. As she's asking me a couple of questions, another customer walks in and just starts talking to her about she an exchange she wants to do without a receipt, but claimed she paid $30 for the shoes but she wanted an equal exchange anyway. The lady helping me takes her shoes, totally dismissing the fact that she was just processing my return, stops to ask her a couple of questions about her exchange, and then gets back to dealing with me.It was awful. Nobody wants to be treated like that. She should've told her to wait in line, like I had to do and like everyone does, and then she'd help her. I'm giving the 2 stars for the 2 male associates that were nice and helpful on my last 2 visits. This 3rd visit sealed the deal for me. I won't be returning to that Shoe Dept in Washington, ever.
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July 2020 by Mrs. Mallory Hope
Went to return a couple of flip flops I had got from the Greenville store 2 wks prior, and the associate acted very skeptical, like I had worn them (I had my receipt, tags were on and never even took them out of the bag when I got home!) and processed my return in slow motion. I waited in line behind 2 people, got up to the counter, she looks at the shoes like they were from another planet instead of from another store. As she's asking me a couple of questions, another customer walks in and just starts talking to her about she an exchange she wants to do without a receipt, but claimed she paid $30 for the shoes but she wanted an equal exchange anyway. The lady helping me takes her shoes, totally dismissing the fact that she was just processing my return, stops to ask her a couple of questions about her exchange, and then gets back to dealing with me. It was awful. Nobody wants to be treated like that. She should've told her to wait in line, like I had to do and like everyone does, and then she'd help her. I'm giving the 2 stars for the 2 male associates that were nice and helpful on my last 2 visits. This 3rd visit sealed the deal for me. I won't be returning to that Shoe Dept in Washington, ever.
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July 2020 by Mallory Hope (MauiWowie)
Went to return a couple of flip flops I had got from the Greenville store 2 wks prior, and the associate acted very skeptical, like I had worn them (I had my receipt, tags were on and never even took them out of the bag when I got home!) and processed my return in slow motion. I waited in line behind 2 people, got up to the counter, she looks at the shoes like they were from another planet instead of from another store. As she's asking me a couple of questions, another customer walks in and just starts talking to her about she an exchange she wants to do without a receipt, but claimed she paid $30 for the shoes but she wanted an equal exchange anyway. The lady helping me takes her shoes, totally dismissing the fact that she was just processing my return, stops to ask her a couple of questions about her exchange, and then gets back to dealing with me.It was awful. Nobody wants to be treated like that. She should've told her to wait in line, like I had to do and like everyone does, and then she'd help her. I'm giving the 2 stars for the 2 male associates that were nice and helpful on my last 2 visits. This 3rd visit sealed the deal for me. I won't be returning to that Shoe Dept in Washington, ever.
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September 2019 by h umenfish
Good great selection not cheap have to hit sales buy off season etc. Best shoe place in town though.
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August 2019 by Christy Groen
Ran in looking for something specific. Wasn't able to find it, and two associates were talking about their schedules, what they are doing before work tomorrow, etc....no offer to help in the 10 minutes we spent there. I'll go elsewhere where the employees are helpful.
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July 2019 by Seven Rahman
Love it love the employees I've met so far especially the young lady with glasses and shoulder length hair she makes you want to buy because she has a genuine personality
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November 2018 by Payne Smith
Staff was very helpful and friendly. Some sizes weren't available and we had to go to Greenville just to see they had the same thing going on. Not their fault but I had to travel to another location. 4 stars.
