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December 2023 by Janette Moody
I have never had a problem getting my prescriptions filled, very friendly staff and pharmacist.O'Neal Pharmacy in Washington is all about customer service.I recommend this Pharmacy to everyone.
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October 2023 by Kelly Toler
Editing my review as I did speak to the owner and I greatly appreciated his sincerity and taking the time to call me.
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June 2023 by Jennifer Shea
I have been with a different Pharmacy for 20+ years. Recently my pharmacy told me without warning I was going to have to get that one medication filled somewhere else indefinitely. No other reason given. And that pharmacy was getting wishy washy and rude as if I was bothering them. So my doctor called O’neals and I was able to pick up on time. Everyone in O’Neals was helpful and very nice. I just might have move all my meds to them. Thank you O’Neal for being NICE
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May 2023 by Paul Blackstock
Update.. Thanks to Anna she went extra mile to help me get my script situated. Thank you Anna, some meds are not so nice to the body when go without.
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January 2023 by Samantha Benavides
They are the best pharmacy in Washington. They have their hands full but still strive to be the best and it really shows!
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January 2023 by J Collins Cycologist
Excellent service. Old fashioned pharmacy. One that cares, not like the big box stores.
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September 2022 by Elizabeth Hall
I would give them a negative number if I could! I have been with oneals for a while and absolutely loved them, got my parents to switch over and any time someone would ask for pharmacy recommendation I was highly highly recommend them. I'm not sure what has happened in the last year, im not sure if they have because greedy like all the other pharmacies but they have completely gone down hill. I called in my medicine a week ago and went to pick up my medicine this evening and it wasn't ready, not sure why it takes a week to get medicine ready. Then I was told I couldnt use my goodrx coupon, which would have saved me $10 all because "they have a plan in place" yet no one can tell me anything about this "plan in place" only "it's out policy" and that "you can take your goodrx coupon and go somewhere else". First who tells a paying costumer that? 2nd your "plan in place" is costing your customers more money. The medicine I picked up is $9-20 without insurance, the good rx would of been $16 but your "plan in place" is costing my $25.99 but then you won't let me buy it without "your plan in place". So I'll take your advice and go elsewhere, never step foot in an oneals and I'll make sure all recommendations will be NOT to use oneals!!!! And hopefully you continue to tell your customers to go elsewhere maybe by then you won't be in business costing your customers more money then it needs too!!
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August 2022 by Gary Fulford
Always fast, accurate, friendly service. One of the few businesses that goes the extra mile for the customer's satisfaction.
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August 2022 by Jerry Cobb
Very professional staff in every way. Will go the last mile to ensure you are satisfied with the service you received.
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June 2022 by Pam Flanagan
Ì really like going to this Pharmacy. I had to switch to Walgreen's because of insurance reasons & there is no comparison between the two. I liked it when it was Tayloe's & I now like O'Neal's.
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April 2022 by Laura Dermid
Very disappointed to see they removed the soda fountain counter that had been there my entire life. The buyout by O’Neals has not been an improvement for Tayloe Hospital Pharmacy.
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February 2022 by Ginger Woolard
Recently I had a problem arise with my medication. Anna helped me so much. I really do appreciate her going above and beyond for me. She was so sweet. And when she said she was going to call back she did. Thank you Anna from the bottom of my heart.
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January 2022 by Humble Warrior
Some of the front counter help need to inherit some personality. POOR CUSTOMER SERVICE for the most part over the phone AND in person !!!...I miss Tayloes Hospital Pharmacy !!!
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December 2021 by Lette
Today was the first time I used O'Neal's. I can honestly say I will never return to Walgreens, not for 1 little thing. I'm usually discriminated against because of the medication I have to take, but not here at O'Neal's! Everyone was so friendly, quick, kind and helped me with everything I needed. The pharmacist stopped everything she was doing to help me find the best medication for my daughter. She explained everything about it to me and didn't make me feel like I was taking up her time, not for a second. Where as compared to Walgreens they had to Google it to find answers and are so judgy.So if you're looking for a pharmacy that respects not only what they do as a profession but you as a person/ customer than O'Neal's is the place! I'm so grateful to have found this hidden gem of a pharmacy. Also the items in their shop are same as Walgreens but without the Walgreens prices.Thank you to the staff, y'all were very professional and I respect what y'all do and very appreciative. You now have new customers for life!
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September 2021 by Lette Lynne
Today was the first time I used O'Neal's. I can honestly say I will never return to Walgreens, not for 1 little thing. I'm usually discriminated against because of the medication I have to take, but not here at O'Neal's! Everyone was so friendly, quick, kind and helped me with everything I needed. The pharmacist stopped everything she was doing to help me find the best medication for my daughter. She explained everything about it to me and didn't make me feel like I was taking up her time, not for a second. Where as compared to Walgreens they had to Google it to find answers and are so judgy.So if you're looking for a pharmacy that respects not only what they do as a profession but you as a person/ customer than O'Neal's is the place! I'm so grateful to have found this hidden gem of a pharmacy. Also the items in their shop are same as Walgreens but without the Walgreens prices.Thank you to the staff, y'all were very professional and I respect what y'all do and very appreciative. You now have new customers for life!