May 2023 by Court Garris
This is more about the ATM and the total lack of help received at tthis branch......I went to the ATM to deposit some cash, and the machine ate my card. When I walked in I was informed that they couldn't open the ATM (understandable) but then I was told that someone only comes ONCE a week to service said machine and not only that, they couldn't tell me when it would be .....so tough you know what, you are just gonna have to go without your debit card. Very unhelpful and condescending. I also bank at NCSECU, and have NEVER had this kind of an issue. Also, their other Washington branch and Chocowinity branch are amazingly helpful and have been great when this happened in the past (at both locations, mind you.) Anyway, I rarely post a review but this was RIDICULOUS. And by the grace of God, when I went back out my card had been ejected!