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April 2024 by Frank M.
I am disappointed at the narrowing of the service offerings at this location. Even after the store was bought by NTB, the manager went out of his way to serve the local farming community. Tires for ag equipment are difficult to find, so farmers often have to rely on out-of-state tire suppliers to ship us tires. We were taking these tires to Hook and now NTB for mounting, but yesterday, the manager declared that the store would not take this type of work. Fair enough, the store has that right to reject work, but please realize that this means that I will not bring other tire work to the store, even for our trucks and cars. Now, you have become like Goodyear and Mavis, your two local competitors -- we just call all three of you, get the lowest price, with no regard to store loyalty. You know what? There is a new competitor in town, Pep Boys. And, do not be fooled, this is not the Pep Boys of the past that competed with O'Reilly's and AutoZone. This is a tire and auto service store only. And, you know what? The manager at Pep Boys eagerly took on the job of mounting my tractor tires. So, I have formed a new loyalty. Sorry, NTB, you were great until the day you were not.
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February 2024 by John Gugle
This place is amazing. Helped us out in a pinch. They were open until 6 PM. Guys were very friendly. Knowledgeable staff. This is the place to go to for help.
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February 2024 by Scott Liese
Had an emergency and mistakenly called another NTB but showed up at this one (the one I usually go to) they took me in and were able to help in 10 minutes! I'll be going back to them all the time!
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February 2024 by Joe Bulone
Walked in without an appointment. They fixed my flat tire and mounted it .also put spare tire back in its storage compartment.very friendly and professional.I will be bringing my vehicle there for regular maintenance.
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February 2024 by Indre Buechler
Had a low tire pressure signal. Took the car to NTB and JR at the front desk could not have been any nicer. The whole thing was repaired within half hour. Happy customer. Would definitely go back for all car tire needs.
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February 2024 by Cheeky Banter
Shout out to JR! Great service.
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February 2024 by Zoe H.
The service was amazing! It was the quickest and most efficient service that I have ever experienced. The employees are extremely helpful and friendly. I really recommend coming here.
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February 2024 by Tom Glynn
What a great experience. Went in with no appointment at 8:00 when they opened and they were so accommodating and excellent. Highly recommend. JR and Corey are the best
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February 2024 by Terri Sawyer
Husband just took our car in because we had a gash in our tire and we were set to go on a long road trip. I didn’t want that to be an issue while we were on the road. They took a look at it and said it was just cosmetic and we should be fine. They also checked our tire pressure and did all of that without charging. Really nice guy named Corey. Thank you!
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February 2024 by Patricia Davis
Wonderful experience. Great customer service.
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February 2024 by TequilaSunriseFarmAndStables
Clinton, JR and the team at NTB 120 Waxhaw Parkway in Waxhaw, North Carolina are outstanding.This team goes the extra mile, is consistently focused on quality and customer service.Highly recommend this NTB location.
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February 2024 by RJV9895
Clinton, JR and the team at NTB at 120 Waxhaw Parkway Waxhaw NC are outstanding. Multiple times if they found a way to solve issues with our tire problems for our farm and our trucks.Great people and very dedicated
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February 2024 by Gladys Cheney
A punctured tire is what brought me to NTB. I easily scheduled an appointment online the night before. The moment I walked into the building, JR gave me fabulous customer service. He explained the whole process and was not pushy about buying the most expensive tires. He updated me every step of the way. His gentleness reassured me I was in good hands. Thank you to the unseen mechanics that worked on my car. The NTB company has served me well through the years and I continue to be satisfied. I will add the Waxhaw location to the list of safe and caring places to get help with my tire.
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February 2024 by Frank Morda
Fixed my tire quickly. Staff is courteous.
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February 2024 by Ethan Baker
Corey replaced my battery perfectly.
