Public Storage in Waxhaw offers a convenient and hassle-free storage experience. Customers can reserve their perfect space online with no commitment, and skip the counter to go straight to their unit using the eRental option. The facility has been providing personal attention for nearly 50 years, and the staff is known for their exceptional customer service. Customers praise the facility, particularly the assistance provided by staff members like Lucy. Lucy is described as helpful, friendly, and willing to go above and beyond to ensure a smooth rental experience. She coordinates transfers and makes time for each customer, even those at other locations. Clients appreciate her attention to detail and her ability to resolve any issues that may arise. Overall, Public Storage in Waxhaw is a reliable and customer-focused facility that provides a great storage solution for both individuals and businesses. With its convenient online reservations, personalized service, and dedicated staff, it has become a top choice for storage needs in the area.
Lucy always stops to say Hi and thank me for storing And always ask if there is Anything she can help me with.
June 2026
Lucy did a great job finding a unit for me and getting it all set up really quickly.
June 2026
We had an appointment this morning to see the unit we wanted to rent. The kiosk person couldn’t help us, so we left. On the way home, Lucy called us back to the facility. She set up our rental unit and got is on our way.
