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“Pickup at Pinnacle with Kevin was awesome Dropoff at Uptown Charlotte location was horrible. I was robbed. Escalated mileage and gas fees even though I properly restored feul level”
“This was my first time using a Penske. We returned to this location and Scott was truly a pleasure to work with. Highly reputable and honest location that does right by the customer. Definitely earned my business in the future.”
8AM - 7:30PM
5415 Ballantyne Commons Pkwy, Charlotte
Truck Rentals
“I rented a Pensky truck at Home Depot. Made my reservations online. At this particular location employees are very nice and makes the process at ease and when speaking to representatives over the phone or online; customer service is excellent. I rented a 26 footer with a lift gate. I wanted the lift gate because it will help me a lot with the move. I ran into two problems with the truck. When I took the truck home. I immediately wanted to use the life gate. I had issues with the gate coming out completely. My other problem; truck went dead after 2 hours but I had the truck running. With a moving truck with nearly 500 miles this should not be happening. I had to have a technician come out twice to help me with the truck. Overall yhe experience was good. Thank you PENSKYTo customers: In order for the lift gate to comeout completely; you must be on flat surface. Same as when restoring the lift gateIf you rent a truck with the lift gate; you must keep the engine running in order to use it and Pensky has new trucks that are designed differently so if the engine shuts off you must restart the engine in order to keep on using it. If you dont restart the truck, it will not start up and you will have to call representative from Pensky to bring a technician out to service the truck.”
“Sydney and Holly are the Best!!! Very informative, they know the equipment and have a great understanding for what size truck you need. They are not high pressure and do not try to upsell you like other truck rental places. This is my third rental in 4 weeks and I would highly recommend Old Hickory Buildings of Monroe for all of your truck, trailer and moving supply needs.”
“Staff was friendly and helpful. Equipment was ready and was pulled to the front.
The checkout process was slow but that wasn't due to the staff, it is the software they are provided with.
The check-in process was very quick and efficient.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Cane creek in Waxhaw, nc, uhaul was easy to rent from and staff was super nice. Customer service was also real helpful whan we had to extend our rental. Would definitely recommend them!”