-
January 2024 by Heather Reece
The staff here are absolutely phenomenal. She has absolutely went above and beyond to make sure everything is right she's good at her job and great at working with customers it's all been so easy on my end and the delivery drivers were amazing as well I can't say enough good things about all of them if I could give 10 stars I would I highly recommend American rentals she is still going above and beyond in helping me get a mattress that works for me. I will definitely be using the for years to come as I furnish my home ?
-
December 2023 by Kimberly Williams
I love this place they have always helped me when I needed it there like family especially Elizabeth she will go out of her way to make sure you are well taken care of she truly cares about her customers also Shannon is great i haven’t known her as long as Elizabeth but she has a really good heart and cares for her customers if you want not just a rent to own place but somewhere that feels like home give them a try
-
December 2023 by Tabatha Frizzell (Tabby)
Awesome experience great service
-
November 2023 by Sandra Taylor
Good people at American rental district manager is awesome to guy and gals are fantastic love them all
-
November 2023 by Anna Woodring
American rental is one the nicest places to go into and get furniture and everything you need. Elizabeth, the store manager is very kind and we’ll go out her way to help you.. the delivery people are very polite and do a wonderful job on delivering furniture and they will come out and fix anything that is broken. They are very hard workers. They deserve more money. I would tell anyone about this place. Thank you guys for your business
-
November 2023 by Brandon Vess
Best customer service I have delt with they were very helpful and I got to get my daughter a game system that she loves best place to go to check them out
-
October 2023 by Medi CardsUSA
Awesome Experience. Thank you so much.
-
October 2023 by Greg Ward
I got to say american rentals are nothing but liers I have always been on time an I got in a bind an they will not work with you I would beware stay away I'm going to finish paying my stuff off an I will not be back I don't even want to give them one star
-
September 2023 by Michelle Horne
Good job well done
-
September 2023 by Ian Henry
I have a recording of my conversation with Elizabeth March 3rd stating I lost my job and can only pay once a month. Elizabeth confirmed it was changed. April 3rd money is taken out of my account. I thought it was for the month. Just yesterday I get a call saying I owed over $150. I'm disabled as I stated before to Elizabeth on tape. Today I just had a guy show up unannounced and threatening to press federal charges on me. This is way out of hand. Worst than the texts I got from Elizabeth all on the same day in January when my card didn't clear. With the other reviews left I'm wondering if this is discrimination because I'm disabled. Either way the recodings of our conversations will be brought up in court.Please press legal charges on a disabled man for being a day late. I'm sure the news would love that. Also I said I would pay on the 3rd. It's only a crime if I intend to defraud you. I want to pay it off. You refuse to work with me for the first time I'm ever late.Edit, I started working with a new manager. This guy has gone above and beyond the call of duty. He made sure I had the equipment I needed. And got me the best deal I could get. More managers should be like him.
-
August 2023 by Shirley Seymore
Its always a pleasure working with American Rental. I'm always treated kindly, and with respect. Love their prices and convenience.
-
August 2023 by Cindy Clark
Responsive, quick call back. Friendly & helpful over the phone.
-
August 2023 by Alex Russ
They’re great
-
July 2023 by Karen Lowe
I was in desperate need of washing machine. Everywhere we went to (Lowes, Home Depot, etc) they had a few you could get that day but they were too small for our needs. All other washing machines had to be ordered and would take a week to get. I finally called American Rental in Waynesville. I talked to Elizabeth who was so nice and helpful and she was able to help us that day and we got such a good deal that we went ahead and got the new dryer to go with it. I was so impressed with this company. I highly recommend them.
-
July 2023 by Pamela Bates
I liked how helpful they were and gave the most possible deal I have used this company for years and they don't disappoint everyone is very nice and helpful I tell all of my friends to go there ?
