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March 2024 by Billy Wilson
Anything u need ...
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February 2024 by Allison Richmond
Plenty of helpful folks around. Some were employees. My dog likes visiting, too.
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February 2024 by Kathryn Burgess
Can never find anyone to help you with anything. Employees can never be found or just plain hideout.
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February 2024 by L T
Went to get some salt for weather use, didnt plan to be in there very long anyway and there were other ppl in there too. As soon as we walk in the door the girl at the customer service announces they close in 15 minutes. We get the salt and go to checkout self checkout is all that's open others are checking out as well. When this worker pops up out of nowhere and says her name is Michelle and acts as if she is teaching me how to checkout. When I know how it works she continues to stand over my shoulder and back. I'm not stupid I know what she was doing, I didn't need her help and I didn't ask for it. Open your registers up and do away with selfcheckout then!! Let them do their jobs and ring the stuff up themselves and quit treating CERTAIN people and PAYING customers less than!
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February 2024 by Painting America
Lowe's is always there for my painting and home improvement needs. The paint department, especially is always fun to work with.
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January 2024 by Stephen Dell
More and more Lowe’s is moving away from carrying products in store and only offering on line. When you need something fast and easy. Lowe’s is not your friend. Also the prices are higher than other big box stores. Lastly they do not invest into customer service training. Truly sad.Unfortunately they like other big box stores are sometimes our only option.
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January 2024 by Peggy Bowen Brookß
I am used to great customer service and employee knowledge of their departments etc. However this is the absolute worst Lowe's I have ever been in. Just moved here, been there 4 times it only got worse. Will drive to AVL or Sylva Lowe's from this day forward!!
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January 2024 by Rick Talbert
Terrible customer interest or service
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December 2023 by troy graves
I've been waiting for a 4600.00 credit from April 2023. All appliances were returned to the Lowe's warehouse. They were damaged when they arrived and the undamaged ones could not be installed for forty five days. We sent everything back and still waiting for a credit to our account.
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November 2023 by James H.
Excellent customer service. I want to recognize Thomas in the Appliances department. Very helpful and knowledgeable. Thank you for helping me out and figuring out what I needed. This guy needs a pay raise.
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November 2023 by Bradley Knight
Don’t ever use their installation services. They hire someone from out of state who never shows up on time and rush to finish so they don’t have to return. I’ve had three jobs that have all been botched up and getting compensation is even worse. If this is how veterans are treated I would be surprised if everyone else escapes unscathed.
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October 2023 by Big T- Rucker
I deliver to this store and everytime I arrive I spend 15min at the receiving door ringing and beating on the door to check in and after no one acknowledges me I return to my truck and call the store asking to speak to a manager. After getting hung up on multiple times I finally get in touch with a manager and let them know I need to be unloaded. 20-30min later someone finally shows up to unload me. So what should have took 10min to get unloaded turns into an hour and a half. This store just like many other Lowes stores seem to think their load is the only load we as drivers have which causes us to end up with a 16hr day.
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October 2023 by T. YOUNG
I deliver to this store and everytime I arrive I spend 15min at the receiving door ringing and beating on the door to check in and after no one acknowledges me I return to my truck and call the store asking to speak to a manager. After getting hung up on multiple times I finally get in touch with a manager and let them know I need to be unloaded. 20-30min later someone finally shows up to unload me. So what should have took 10min to get unloaded turns into an hour and a half. This store just like many other Lowes stores seem to think their load is the only load we as drivers have which causes us to end up with a 16hr day.
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September 2023 by Allan Zacher
Today I went back to Lowe's to get another load of landscaping brick and had the most wonderful experience.Gentleman named Arthur help me get the 20 lb landscaping bricks and loaded them in the car for me.I was super impressed. And this was Friday of a holiday weekend.I will be back.
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September 2023 by Dj Valerio
I left the store after spending 25 minutes waiting for someone to help me, at the paint department with no positive results. One of the cashiers ladies page someone but he/ she never show up. I don’t think IWould ever go there.
