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October 2023 by Trish Buchanan
I love both the Franklin and waynesville NC locations
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August 2023 by wyld streak
They're nice, fast service and helpful.
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May 2023 by Lexi
Went today to just grab some temporary dye, I always come to this Sally’s and always have a great experience, but this time the GM was there and wow what an amazing manager!! The person who checked me out was also so sweet and helpful! I have been going to Sally’s for a very long time, but I’ve never had a Sally employee give me such in-depth advice and techniques on how to get my hair exactly how I want it. These two employees, especially the general manager, did such a wonderful job taking care of me, being honest about products and boosted my self-confidence all at once. I can’t wait to go home and see how my new color comes out :) <3
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April 2023 by Stephanie Boltz
Wish I had one closer to be besides Waynesville couldn't even explain why my points went down. Said I didn't get my coupons. Every time I go in very rude!! I'm bout just to order online and quit coming into Waynesville that way I don't have to deal with the rude employees
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July 2022 by Linda Calhoun
I was most pleasantly pleased with the customer service at this Waynesville store today. The young lady who assisted me was so nice and helpful finding everything I needed. Thank you.
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May 2022 by courtney
The staff is really helpful on what supplies you need. Thanks!
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November 2021 by Trinity Breighanna
Customer service is very poor. I used to love coming in to Sally’s in Waynesville, but the women that are running the store have no clue about any of the product, are VERY RUDE, and are not willing to answer any questions you may ask. It could definitely be better!
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November 2021 by LOGAN Watson
This place is a joke. The lady that wears tons of makeup and has dyed her hair blue purplish does not care about her customers or doesn't even know how to make conversation with them. Her attitude is poor and it amazes me how she even has a job. If u don't like ur job go somewhere else. I asked about a product and she just shrugged her shoulders. She was very rude and did not even care about the customers in line today at all.even the customer behind me shook her head saying wow the customer service here is poor and it is. If u don't want to answer questions about products or be around pple mabey u need to find another job. U care more about being on ur phone and talking about ur social life than anything else. The manager really should not question why this store doesn't make money its due to the girls that run it there . I left there crying today and the rudeness is unlike any other store I have been to in my entire life
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July 2021 by Mich Moc
Good products but Ashley has terrible customer service skills.
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December 2020 by byron matthews
Aubrey was super helpful and solved my question very quickly!!!
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June 2020 by angie mccall
They asked if I wanted a bag to put my items in for an extra fee
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March 2019 by Lillian Yoder
The clerk was very helpful and sweet. She was really knowledgeable about the products I was looking for.
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March 2019 by linda sellers
Good place
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January 2019 by Amy Ochoa
Staff friendly and most helpful...as always.
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January 2019 by Destani Garcia
Excellent customer service
