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February 2024 by Allyson Hardin
The customer service we received from Evan at Sherwin Williams was excellent. He was knowledgeable of the products and was very helpful. We will be back.
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November 2023 by Andria Roney
The entire crew at this location is just absolutely amazing! Chris and Carl are my preferred contacts very knowledgeable and extremely helpful!
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November 2023 by Lindsey Palmer
Drove all the way out there from Bryson City for paint and their tinting machine wasn’t working. Nothing on their website indicated the store wouldn’t be able to make paint. Guy wasn’t particularly kind either which didn’t help with the disappointment
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November 2023 by John Dolan
Friendly, informative and great customer service!!!
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September 2023 by Victoria GC
The quality of Sherwin-Williams products is beyond reproach. It's actually fun to go into the store to shop and research colors. However, as an older woman, I really don't feel welcome each time I visit the store. No one ever offers to help me, and no one is particularly friendly to me. It's like I'm invisible. Once I initiate a purchase, they do seem to get my needs met promptly. But for me, customer service is no bueno.
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July 2023 by Michael Whitaker
I would take my business here any day over any big box stores. They're extremely knowledgeable, professional and helpful.
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May 2023 by Christina Wall
Staff was very helpful and knowledgeable.
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February 2023 by Greg Harris
Good service and products, lots of color selections.
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October 2022 by L Reece
Always a pleasure visiting. Very knowledgeable staff. Courteous service.
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July 2022 by Mahaila Irvin
By far the best Sherwin Williams paint store I’ve been to. Everyone that works there is extremely knowledgeable and skilled. Highly recommend for any business owners or customers who are going to paint on their own.
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April 2022 by Kelli Mitchell
Everyone at the Sherwin-Williams store in Waynesville is super helpful. I know you're not supposed to have a favorite! But mine is Shawn! His patients and knowledge are second to none! I've tested them both!
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July 2021 by Daniel Bacallao
My experience with this store has been exceptional. The Managers, Abraham and Adam are great to work with. Everyone is helpful and willing to help trouble shoot issues in the field. Sometimes they don't have enough help on the weekends, but that seems to be the case in many places.
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April 2021 by Ben Dillard
Good experience!
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March 2021 by Trudi Martinco
We shopped at the Sherwin Williams store on Roseville MN where the customer service was outstanding. We just moved to Waynesville and customer service couldn’t be more opposite in this store. The salesperson acted like his dog just died. It seemed to pain him to wait on me. I asked for a custom mix, he didn’t even bother to show me the sample of the color after it was mixed. No paint sticks either. Just an unhappy employee that seemed to want to be anywhere else then where he was. It’s a shame I love the paint but I’m going to find a retailer that sells another quality paint because paint is too expensive to have someone act like they’re doing me a favor by taking my money and I’m inconveniencing them by doing business in the store
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March 2021 by John D.
The place is clean, and organized . They are friendly and I had fast service. I will be going there again
