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February 2024 by David Ford
The drop off process was fine. I thought it opened at 10:30 which is when we got there, but still didn't see anyone by the time we left at 10:45. A few days later we got the receipt and they charged us a $25 cleaning fee. After working with Uhaul customer service, they sent some pictures which had a small pile of dirt in the back of the truck and some mud in the cab. Surprisingly, the mud matched the mud at the location, but everything was frozen when I dropped it off and the mud was on the passenger side. It seems suspicious, particularly after reading the other reviews. If you have to drop off from them, make sure you take pictures of what the truck looks like with time stamps.
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December 2023 by Ralph Koehring
Picked up a trailer here in September and it was a good experience. Friendly gentleman who runs the location was helpful and I got on my way very quickly.
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September 2023 by Crissy O'Neil
Took an hour to pick up truck due to app issues, then we put gas back in truck at nearest gas station and drove back to location and got charged $28 for 6 gallons of gas which is $4.66 a gallon not $4 like stated in the agreement as well as charged an additional cleaning fee even though we took pictures of the clean vehicle before we left. I will NEVER use uhaul again. Ended up being $206 for 6 hours and we’re not even finished moving. Returned the truck early so we could talk to the business owner and the “open” sign got flipped off as we touched the driveway even though they were supposed to be open for another hour and a half.
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September 2023 by Adian Owen
Stood there for two hours bc your pos app kept making me restart the process over and over and then y’all want to charge me $15 bc it was barely touching below half yall are a joke!
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September 2023 by Mizzy Sisk
Great Service!Fast drop off!Appreciate the cleanlinessVery professionalRecommend this place for All your UHAUL needs!!
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August 2023 by Jim Lynch
Will not keep reservation and will not call back. It does not seem that anyone is actually working at this location.
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August 2023 by david coan
Id10t opens 5ms then closes put sign on door sd bk in 15 which was more lk 40ms then walks out was in there the whole time that's no way to run a business so glad I didt pay him $1!
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May 2023 by P G
Great service. Be nice to them !
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May 2023 by David Siemens
I had volunteered to help a close friend move and she had arranged for all the details for the trailer. At least that's what we thought. Nothing was ready for us and it took over an hour to get to the point of hooking up the trailer. And we had to ask for assistance with the hookup, too. It was too heavy for us to lift onto the hitch. My friend had paid extra for dropping the trailer, but when I was dropping it, the manager at the remote location said he had too many trailers and wouldn't accept it. Thankfully, he did accept when he learned that I am a military veteran. All in all the entire process was unpleasant.
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April 2023 by jean freeman windom
Requested an appliance dolly when reservation was placed 2 weeks prior.No dolly and we were charged anyway, now I have to go through the process of trying to get a refund. This is the second time this has happened at this location. Will choose budget next time!
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March 2023 by Brian Bayliss
This place is a scam. Beware. Charged for cleaning fee, trailer returned cleaner than when it was rented. Paid $800 for rental, and they still wanted more when it was returned. Disgusting behavior from owners.
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December 2022 by Stephen Dyer
If we could give zero stars we would. They were not even open at pick up time so we had to wait. Then we were charged a cleaning fee for a truck that was returned spotless. We also were charged for extra miles we did not use. They customer service was horrible and the lot is trash. Beware!!!
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September 2022 by Karen Justice
I will never rent from this place again. I brought the uhaul back with the gas back at the amount it was supposed to be, come to find out I have an extra charge on my card for gas. when I called to ask about it the gentleman couldn't seem to help me...terrible customer service all around, from start to drop off.
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July 2022 by brandon summerfield
Leo - the 1 and only guy that works there, absolute scam artist - I rented a truck for nearly 3 hours to move a couch, literally just a couch and he charged me a cleaning fee the next day after an after hour return - on my familys life this truck was spotless, its almost a joke - DO NOT GO HERE
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July 2022 by Chris Chagnon
Refused to allow us to drop trailer off per uhaul instructions. Told me he had too many and i should leave it on the side of the road or a rest stop and should i leave it after hours he would charge my credit card $100 per day i til i picked it up. Very rude, i left visibly shaken, stay away from this place at all costs. Uhaul company apologized and said they have many complaints about them. He even threatened to call the police. This guy is crazy, please be careful if you go there.
