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March 2024 by Dan Meteyer
Great facility! Was able to store my antique mustang there and the staff even helped moving it into the unit!
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November 2023 by Judy Eng
Patricia was extremely helpful on the phone to help me set up my account. She answered many of my questions. The registration process was very easy. Moved in 3 days after getting climate control storage unit. Nice facility…Only issue is there are no carts. Make sure you have your own dolly or hand truck.
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November 2023 by mark conrad
Aly was very pleasant, helpful and efficient. The leasing process was quick and easy.
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September 2023 by Tina Wathen
I am new to the area and found Richland Creek online and was able to rent a climate controlled unit right online. The property looks well kept and my unit was nice and clean. I feel better knowing that the property has camera's and an access code to get to my unit. Thank you!
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September 2023 by Amber Tilley
Rose was fantastic, I can’t say enough about how easy the process was and about how helpful she was.
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August 2023 by Faulcon Scarborough
Patricia was very helpful and concise, everything was just as she said it would be. It's a joy working with folks who really care. We just moved up here from Texas and getting a storage unit at Richland Creek Storage has been one of the easiest and most satisfying things we have done so far.
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August 2023 by Kevin Griffin
Worst storage center I’ve ever seen was good until they switched management. I reserved my storage , paid $45 for someone to take me to drop my stuff off just for them to say that my unit was being used. DO NOT WASTE YOUR MONEY!
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August 2023 by Nicholas Dyer
Management is very responsive and were able to answer all of my questions and suggest the right size unit for me. Would recommend!
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April 2023 by Ken Dawson
Waynesville area resident and had a unit here when the new company took over (Jan 3, 2023). What kind of people are these folks? Appears they're stuffing reviews now. "I just love storing my stuff here." Or, "great experience." Maybe that's all the English they can muster. Seriously, nobody loves an abandoned storage facility that has unit doors open, animals living inside and no on-site management. This is not the same facility you read about under Barbara. She abruptly sold it the end of 2022. No idea what she was thinking but she totally hosed her customers. They lied and lied and lied to me (my first-hand experience dealing with them). Do your own research. D ratings on BBB - in multiple locations. Or, just rent here and maybe you will just love, love, love storing your stuff, too. Good luck!
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April 2023 by joshua way
Completly Fraudulent facility. Operated remotely. I signed a lease agreement via email and went to the unit to find no gate at the facility as I was told and given a gate go to. Found my unit with a padlock on it. Spent the next two hours on the phone with someone that barely spoke English only for them to tell me there is no units available. This is AFTER I had already signed a lease agreement on a unit and paid my first month's rent. No one local on site to correct the situation and I was told it will take 5-7 business days for my refund to be issued and my lease canceled. THIS PLACE IS A FRAUD!! DO NOT RENT OR SIGN A LEASE AGREEMENT.
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April 2023 by J D
RUN, don't walk. You'll thank me later. All the previous posts are irrelevant. The place is under new ownership as of 1/1/23 and it is TERRIBLE. I'll spare you the details, but no longer locally owned, search BBB and Google for other properties owned by Copper Safe Storage. Multiple PO boxes but no physical address, multiple billing complaints online. Now, this facility has empty units left open with animals in and out, no on-site management. A real tragedy what happened to this place. You would be crazy to give these people your money.
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April 2023 by sergio lora
Excellent staff and management, process was very smooth. Happy with service
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April 2023 by shawnpbyrne
Excellent service and wonderful space to store all of my cool stuff! Highly recommend!
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April 2023 by Rome Jackson
10/10 would store my things here again. Clean storage and welcoming staff.
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January 2023 by Dan Meteyer
Top-notch self storage facility!
