Wells Fargo Bank offers a full suite of banking solutions, from personal and business checking accounts to credit cards and savings tools. The location in Waynesville is very convenient and easy to get to. Staff can be very helpful and hands-on, with a bank manager who spent significant time ensuring an account was opened correctly. The front-end team is praised for being professional under duress, though they clearly need more co-workers for the busy customer load. A significant criticism involves ATM access, with a need for more ATMs or free use at cash points to avoid multiple fees.
The staff here is generally friendly and helpful, which makes banking a bit less stressful. However, I've noticed that the wait times can be quite long, especially during peak hours. Overall, it's a decent branch, but they could definitely improve on efficiency.
August 2024
HATS OFF to the three women who gamely keep that front end running. They clearly need more co-workers to help with the busy customer load. These ladies inspire me because they are always professional under the duress. This branch was not always this lean on the front end.
July 2024
In order for me to use an ATM I have to go to waynesville to my bank or to candler. Cash points atms should be free to use nit charge 3.00 then the bank charges 2.00. Need more atms or free use at cash points atms
