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April 2024 by Joseph Ramsey
Not doing well with customer service. Communication is an issue
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April 2024 by Wes Harper
Stop driving in my yard! 8" deep ruts in my front yard that I will have to fix and re-seed yet again. Damn it!
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March 2024 by Jim Youmans
Several attempts to bring us our gas, but the driver did not know the code to our gate?? Amerigas has been told many times what the code is and they forget to tell the driver! Also, the website for Amerigas is horrible! I have tried and tried to pay bills and communicate with Amerigas and no one calls back, and the billing system does not work.
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March 2024 by Doris Thomas
Excellent experience as usual.
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March 2024 by mary conway
Very professional and polite
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February 2024 by Joe Boyd
On time delivery
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February 2024 by Inetter Eaton
they delivered our Gas very prompt and we thank you
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January 2024 by Milton Gatling
Really helped after a real conversation and call to head office, very good
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December 2023 by Wendy Mason
Horrible. Multiple charges added that is not gas. They use to be good but now they are frauds
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December 2023 by Brittney Ross
I didn't appreciate that they didn't explain things in more depth. And I ended up with a ridiculous bill.
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October 2023 by Ann G.
AmeriGas has been our propane service since we moved into our house in 2006. We didn't choose them, it was established with the previous owner so we continued to use them. Usually, with no problems.However, a female delivery person comes out to fill the tank and decides the tank is rusty and crooked and that we need a new tank. Now, let me state that we NEVER get a phone call when someone comes for any service. This chick didn't even attempt to make sure the info on our account was ok and just drove off. Friday 10/13 I have major surgery and come home to recover.Monday someone comes to install the new tank and says someone else will be by the next day. The next day no one shows up so around 2pm I call to find out what's happening. They have no record of the tank even being installed! I said your rep came yesterday and he said you'd be back today to fill the tank.Well, we can put in an order...I stopped him and said I never asked for this tank. You never called to find out if this day is good. This must be filled immediately. It's an emergency. This person couldn't confirm it would be done immediately so I spoke to his supervisor who said he would make it an emergency order.At 2pm the next day, I call for an update because of course, no one has shown up, but they say I am on schedule.At 5.29pm, having been on the phone with 2 reps again for almost 30 minutes and they still say it's in "emergency" delivery. I can't tell you how many times I've told them that no one called me. No one confirmed that the date to install the new tank would be good. Because it wasn't good for us. If someone had called, I would have told them no because I'm recovering from major surgery!!I need my stove. I need to cook and have hot drinks and water. With an empty propane tank, I CANNOT DO ANY OF THAT.I was just assured that things would be done correctly and we should have our propane by today or tomorrow. Now you think it'll be done correctly?! No one would make sure anything is actually going to get done.No one would say, we'll call to let you know when we come.Apologies apologies apologies. That doesn't do me a bit of good without propane to heal, thrive, recover and survive!!!
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September 2023 by Clifton Parker
Terrible.
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May 2023 by Google user
Whenever I call they have always responded. I couldn't feel safer. I thank God for them being so supportive and reliable to there customers.
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May 2023 by Pocahontas Shearin Jones
VERY GOOD
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May 2023 by Marietta Jenkins
Whenever I call they have always responded. I couldn't feel safer. I thank God for them being so supportive and reliable to there customers.
