This CVS pharmacy in West Jefferson provides reliable pharmacy, health, and wellness services. It is open seven days a week for prescription refills, vaccinations, and a variety of personal care and other items. Customers can save money with weekly deals and the ExtraCare rewards program. Time-saving options like same-day delivery and free in-store pickup are also available. Reviews highlight consistently helpful and polite staff. Customers report smooth prescription transfers and efficient service, with one noting a corrected prescription error was resolved quickly and professionally. Staff members are recognized as assets, praised for their patient and friendly assistance with returns and other services. In specific instances, employees showed understanding for a customer's stress when finding vital baby formula and provided excellent service via the drive-through for a customer with COVID-19. The overall experience is one of reliable customer care.
The staff here is always kind and friendly. It is an incredibly busy pharmacy so they are always working so hard like bees in a hive. No matter how busy they are, they always stop and smile at me. Thank you CVS WJ for working so hard.
February 2026
When I got the app I received a coupon on any purchase. I loved it and found items I didn’t know they sold. I’ve since looked at weekly ads and found great deals.
November 2025
I had to leave a voicemail about a problem with a refill. Josh (I think) called me back almost immediately and resolved the issue. Other staff members have also been very helpful in the past. I have used the walk in vaccine clinic and had a good experience there as well.