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February 2024 by Vernon Roten
Very friendly and helpful staff.
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March 2023 by Patricia Hemric
This branch has wonderful employees! Always friendly & extremely knowledgeable & helpful.
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April 2022 by Chris Bare
Great bank. Very friendly and helpful staff.
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February 2022 by Emily Murphy
You are always greeted with a warm, friendly smile from each employee. After you have been in there 2+ times, they greet you like an old friend and by your name. I love each and every one of the employees there. Keep on keeping on guys. You are loved!
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November 2021 by Amanda Gentry
Usually have a great experience with customer service at this branch in West Jefferson. Not today. The rep that answered appeared not to be customer service trained. My hope is that she was just a temp for the day. Really disappointed for the first time at this branch.
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October 2021 by Karen Dilliard
They are absolutely disrespectful the women wore skirt was rude as could be to me. And made fun of my grandson for being so young. They need closed down
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June 2021 by Jeremiah Campbell
This Bank itself is a joke! The Workers in the Jefferson Bank are all great people and very helpful but the Bank itself and how it operates is a joke. The worst bank I’ve ever dealt with in my Life!! I highly Recommend not Opening an account with this bank! Avoid At all Costs!
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June 2020 by Tabitha Mahaffey
Not a very good bank .
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December 2019 by Linda Carriker
Have been a customer for years! Great customer service every time!
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November 2019 by Jessica Blevins
They charge you late fees when you have money in your account
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June 2019 by Trump 2020
Terrible! go somewhere else!
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April 2017 by Eldridge Cleaver
Don't ever try to get anything complicated done here - at least if you expect it done right.
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October 2016 by Donny Moseley
Nice bank has a bear inside. Friendly and efficient service.
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April 2016 by Sanjay Kapur
Friendly fast service.