-
October 2025 by Carrie Brewer
Stopped by with no appointment, got me right in. Friendly service!
-
September 2025 by Kelli Vance
I was so excited to find this place. I had a low tire pressure, and they had no problem taking a look when I stopped by. They discovered the problem, and fixed it. The price was great. A wonderful small town business, that I will definitely be using again. Thank you for your quick help today.
-
September 2025 by S Damron
JD and staff have been excellent business partners for years. They keep their customers on the road for longer by installing Jasper Engines and Transmissions.
-
September 2025 by Evan Lugten
JD was able to diagnose that it was a coolant issue and took care of the problem right away. Thank You!
-
September 2025 by Cari Moisan
I wish we'd found JD's sooner! After a nightmare at another garage in town (for whom I'm leaving a review next...), JD's was a godsend! They're HONEST, helpful, fast, communicative, and really seem to operate with integrity above all else. I'm sold - this is our new garage and am so relieved we found them. We brought our Grand Cherokee in last week, and they test drove it, spent time working on finding the issue, and didn't even charge the diagnostic fee when there wasn't anything to fix! They wouldn't even accept a tip to thank them for their time. So a few days later, we are picking up our Terrain (figures trouble always comes in pairs) and, not only did they diagnose the issue FAST, I had a call back in no time that it was done, that they saved me money, and that it was ready to go. If you want honesty and a really GOOD price, go to JDs.
-
September 2025 by Sabrina Hernandez
Our son had just bought his first car and it needed to be looked over. Josh ran the diagnostics on it, changed out the front brakes and rotors, found the spot that was leaking some oil and fixed that, and passed the inspection. They took the car in the day we brought it to them and had it all fixed up within a few days (had to wait on a part).
They know what they are doing, won't cheat you out on pricing and are honest and transparent about everything. Would recommend them to everyone!!
Thank you all for being a trustworthy shop in Ashe!
-
August 2025 by Bryan Norris
I live in Raleigh, my daughter was visiting West Jefferson and had car trouble. JD took her in on the spot, checked her car and took the time to call and review the issue with me. Very kind & honest folks. It would have been easy for them to take advantage of the situation and they did not. (to JD & staff: Thank you!! Bryan)
-
August 2025 by Reese N
Best Auto Care around! Best experience, best service
My friend and I were visiting West Jefferson and my brake light came on. We called JD's and they told us to come right in. They immediately took my car in and inspected it. They were extremely nice and caring. I felt safe and knew I wasn't going to get scammed. They told me to come back or call whenever I needed anything for my car and I definitely will! I go to Appstate and live in Boone but will 100% take my car to West Jefferson just for their business and hospitality.
-
August 2025 by Brian Haynes
Great service, awesome prices and the owners are the most genuine caring people
-
August 2025 by Chris Penndorf
Would highly recommend JD’s to anyone in need of repair or general maintenance. They’re honest, skillful, and genuinely care about their customers. We were in town on vacation from a few hundred miles away in Virginia and brought our car in when it was acting up - they wanted to make sure that we would be safe driving home on the long trip and quickly diagnosed and fixed the issue while I waited. I only wish they were in our hometown because they’d easily become our go-to mechanics!
-
August 2025 by Kevin Wells
The owner JD not only took me out into the shop and showed me everything that needed to be done but also explained it to me. Tiffany at the desk was extremely helpful and got me rescheduled with no delay. HIGHLY RECOMMEND!
-
August 2025 by S. Ashley
JD's did an outstanding job replacing a radiator and fan clutch recently on my Jeep Grand Cherokee they were fairly priced, provided professional workmanship, and excellent customer service! I contacted JD's on a Friday morning having just arrived in town the evening before with no other means of transportation. JD stated while they had a busy schedule that day they would do there best to get my vehicle repaired that same day if I could get it to him that morning! They did this and more, I walked the 20 min or so trip to downtown West Jefferson waiting for the repairs to be completed. Later in the afternoon I received a call updating me on the progress, I mentioned that I need twenty minutes or so to get back to their shop as I was on foot. His team member who called asked where I was located then offered to come pick up me up to obtain my vehicle. I was extremely impressed by their willingness to go over and above during what was an extremely stressful situation. JD and his team really saved my trip! If your ever in the West Jefferson area and have car troubles JD Auto Care is the place to go for all your repairs!!
-
August 2025 by Maria Pramaggiore
The BEST auto shop anywhere. Service is great. I needed a side mirror replaced and waited less than an hour.
-
July 2025 by Tom Bryant
Josh did a great job charging the AC on my Tacoma after I did a frame swap.. Still ice cold 2 years later. Thanks!
-
July 2025 by Jeffery Mcgalliard
If I didn't have to put a star up there I wouldn't even put the one I did. I took my Jeep out there to have the brakes and rotors changed but when I was charged an outrageous price I took my Jeep they went to service in return four lug nuts one on each tire I'm serious one of them is melted all the way to the rim this is unsatisfactory and unprofessional business I do not recommend anyone take their vehicle to these people
