O'Reilly Auto Parts in West Jefferson, North Carolina, store #1343, is dedicated to providing excellent service and support to its customers. Located at 725 Business Highway 221, the store offers a wide range of parts, tools, and accessories, along with valuable services including free battery testing, wiper blade and bulb installation, and fluid recycling. Customers appreciate the helpful and knowledgeable staff, who often go above and beyond to assist with their needs. Many reviews highlight the quick service in finding parts, as well as friendly interactions. While there can be occasional issues with the computer system providing the wrong parts, the store is prompt in handling exchanges. O'Reilly Auto Parts also features a free Loaner Tool program for specialty tools, ensuring customers have access to everything they need for their repairs. Overall, the store is well-regarded for its customer service and dedication to helping people with their automotive needs.
Great service great place to get parts Mr Paul it's a great tender he knows what he's doing and he knows what you need
December 2024
Always have people that are very helpful working. Will go out of their way to help you solve whatever problems you are dealing with
July 2024
Needed some calipers in a hurry. My husband called talked to James, once I arrived James already had what i needed at the register! He went above and beyond to help us. Thanks James! An example of wonderful customer service
