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March 2024 by Tim W.
Walking h in this store is like the real life version of opening the Sears catalogue when you were a kid. Well...there are no women walking around in their underwear, but it is like the times when you would look at all the toys, and make your Christmas list! When you first walk in, there is a huge Green Egg display! They have all the stuff you can only find online! Then you notice the tool isles! Pretty soon the section of Stihl EVERYTHING! They even have beer, wine, seasoning for meats! You could just hang out here! The people are also a highlight! They know the store, and know what they are talking about. It's everything the big box stores aren't, and that is exactly what I was looking for!
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October 2023 by Ryan Doren
Love this place. I can always find what I’m looking for and very tidy! They also have a really nice gift/card section.
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October 2023 by Julia Fink
Ace Hardware Southern Pines is truly an exceptional store, and it's unlike any other Ace you'll find in many other states. This place is a top-notch gem that offers a wide range of products, making it so much more than your average hardware store. From fine designer french clothing, incredibly curated jewelry, candles, to exotic plants, men's fashion, and an extensive selection of seasonings for grilling enthusiasts, they've got it all under one roof. Whether you're looking to upgrade your grill, need a new look, a gift for that special occasion, or simply need the perfect rub for your barbecue, this Ace has you covered.In fact, it's safe to say that this is our favorite Ace store on the entire east coast! The exceptional service and unique offerings make it stand out. During our visit, several staff members went above and beyond to make our experience memorable. Ms. Kitty in the clothing department, Terry in the garden center, and another lovely lady in the clothing department (whose name escapes me, but we connected over our shared taste in fashion) stood out with their knowledge and helpfulness.And let's not forget the convenience of getting our propane tanks filled while shopping for everything else we needed. It's the little things like this that make Ace Hardware Southern Pines a one-stop destination!What truly sets this place apart, though, is the garden center. It's like stepping into a beautiful spa with its serene ambiance. The tranquility you find there is unmatched, making it a delightful place to browse and get lost in nature.Ace Hardware Southern Pines will become a weekly outing for us. It's not just a store; it's an experience. If you're in the area, do yourself a favor and pay them a visit. You won't be disappointed by the exceptional offerings and the warm, welcoming staff who make you feel like a part of the family.
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October 2023 by Kayla Saunders
Very large store. The staff is very friendly and willing to help you find what you need.
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August 2023 by Bruce Hironimus
The staff is exceptionally knowledgeable and friendly. Prices and wide selection are more than competitive. It may not be right around the corner, but the shopping experiences more than justify the drive.
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June 2023 by Rebecca Platt (Becky)
The garden center is beautiful and fantastically maintained. The staff were very friendly and helpful. A+ for curb appeal alone.
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June 2023 by Antonia Hayward
The manager was rude and did not treat me with any respect. I showed her that the price on the register was wrong and she rudely told me I was wrong. I contacted corporate and they didn't care. I will do my shopping at Lowes from now on.
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June 2023 by Sonya Goldsmith
Woefully understaffed for a busy time. Staff was knowledgeable on product placement and very friendly with excellent customer service. Wait times to check out were beyond ridiculous. Several customers just walked out. This store needs more cashiers or a self check out. Store was exceptionally clean and well stocked. If you are in a hurry I definitely recommend another store unless you have 30 plus minutes to wait in-line while each cashier tries to sign people up for an Ace Hardware membership instead of ringing up customers.
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June 2023 by gary garber
Went to the garden center 45 minutes before closing, retrieved the items that I wanted. Went to pay, and they said "card only" unless I went inside and waited in that line.Come to work a full shift of management or find another job!
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June 2023 by Lynda Edwards
I was amazed! First of all, this is unlike any hardware store I have ever visited. Clothing, gifts, hardware, and plants! The employees are very friendly and helpful.
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March 2023 by Everyday Gamer
I went to this store today to buy some gifts for my sister and nephew. When I first walked in, it seemed very nice until we walked into the gifts and clothing section where an older lady immediately started asking what we needed. We politely said we’re just looking, thank you though. Then not long after finding a candle we liked for my sister. She again bothered us and said to bring in to her desk to wrap since I was apparently “tossing” it in my hand. I said “well I plan to pay for it so don’t worry about it”. The whole time watching while we shop. I was definitely not gonna bring what I planned on buying to her and she almost made not buy anything altogether. We finally found some stuff for my nephew and checked out up front with an employee named Michele. She was extremely friendly, asked questions about our day, and pointed how good our purchases were for the party we were going to. She just made great friendly conversation. She is the only reason I’ve rated this 3 stars.
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March 2023 by Joyce Lowery
Love the smoker grill options and all the spices they offer and pellets. Neat store to jus browse and look around. Lots of great gifts for anybody. Employees are very friendly and courteous.
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March 2023 by Dean Lewis
Stopped into get some paint for a job. A couple miles from here. Very very clean. It's everything you could think of Ace hardware store would have and more. They had a Kensington line of paint which I thought worked really well. We bought we bought a satin finish for the trim with the high grade they had and was really good paint. The old guy mixing our paint was a little edgy and short sided. But what do you expect from someone that's 75 or better? As we waited for our paint, I stood there and looked about the entire store. Pretty much everything you could think of hardware wise with what look to be a farm supply as well. Just remember when in doubt, Ace is the place to be.
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March 2023 by Nicodemous
One of the Nicer Ace Hardwares ive been into. Lost to look through way more than just the necessities. Very friendly and helpful staff!
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February 2023 by Terri Moore
This place!!!! Wow. They have so much more than just a hardware store . So many cute and fun novelty items , I couldn't believe it.They also have some of the most helpful and friendly staff! Love it
