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February 2024 by Christie Fields
For two days in a row now we have ordered subs for dinner on the app. Two days and they can not get the order right. First was yesterday my husband ordered a Footlong Ham sub for the sauce he wanted the Sweet Onion sauce they put Honey Mustard on it instead. He ate it cause he likes honey mustard too. Then today I ordered two footlong ham subs they both were suppose to have pepper jack cheese they put American cheese instead. I ordered mine with lettuce and honey mustard along with green peppers, onions and banana peppers. My husband got a spinach, onion, green pepper, banana pepper and sweet onion sauce. What do they do give us two footlong ham subs with American cheese, spinach, green peppers, onion, banana peppers and sweet onion sauce. I am not one to complain but really someone needs to learn to do their job right or go back to school and learn how to read or both. I tried to call them to see what could be done and no answer. I am very unsatisfied with this. I have worked with the public and still do so I get it and know how it is but that was my hard earned money and my dinner. I did NOT eat it. Now I will find another subway to go to and get my food, maybe. If I do I will make sure it’s one that can do the job right and knows how to read.
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September 2023 by Lizzy Holloway
We get it - you don’t want to be at work, no one does. But there is no reason for your attitude. when I ask for a club you point at the menu and say “I need to know which one!”. Very rude and snippy during my entire order. I’ll go somewhere else.
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July 2023 by jack bourne
Ordered online and paid extra for more meat but there was less meat than when I order in person and get the regular amount. It looks as if they took one scoop of the beef for Philly( instead of the 3 I paid for) and tried to spread it. This Philly sun is mostly pepper and onions. I will never be coming to this location again.
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May 2023 by Stan B.
The subway in Westend makes the worst sandwich I've ever had. I ordered an ultimate BMT and could not find any meat, just veggies. I will not be back.
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May 2023 by Jorge Hernandez martinez
Black lady with glasses was super rude
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September 2022 by Anthony Fuller
I have a subway 2.7mi from my house, but I drive 7mi to this one! I have been here 15-20 times in the last year with most of my orders online, and have NEVER had a hosed up order. This last Sunday was no exception! The staff are always friendly, and I have never seen the restaurant not clean.
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June 2022 by Katy -
WORSTTTTTTT subway in existence. I need a zero stars option. We ordered through door dash and the dasher called to inform us they were out of ham and the subway Refused to substitute it for anything else. What the hell are we supposed to do for subways mess up, and they won’t even substitute for turkey? We asked what they can substitute it with and they literally said NOTHING. Get it together subway because this is completely and uttterly unacceptable.
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June 2022 by Bob Williams
The young lady in there was very efficient and nice
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April 2022 by beastlycharizard13
Great spot for my lunch today!
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January 2022 by MAC
I don't need to explain my review. I will just leave some pictures.
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December 2021 by Kyle Rittenhouse
Hard as a Rock Bread. This subway is not eat fresh. This subway is Eat Hard Bread. I’m not eating here again.
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October 2021 by Tampa Blue
Subway is Subway. But the young people there were pleasant and fast.
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October 2021 by K Paller
Excellent service! Great staff (Samantha was super friendly and makes a wonderful sandwich).
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September 2021 by Elise Williams
Shana was amazing!!! I needed 4 subs and I was in and out within 5 minutes. Cleanest subway I’ve been to!
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July 2021 by Jamie Savat
This is the worst Subway in the area. Their bread is alway hard and dried out. I have gave them multiple chances over the past 4 years but results are always the same. Getting a decent sandwich from here is not going to happen unless you want it on dried out old bread and cold. The individuals they hire to work here seem to have a hard time understanding what fresh soft bread is and what hot chicken is too. Save yourself some time and frustration and drive out to Southern Pines or Aberdeen.