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“Courtney D Jenkins was my customer care specialist that helped assist me today with getting up my account and payments with my loan.
I have really bad anxiety and I’m sure she couldn’t tell but how kinda hearted and patient she was with me made this process smooth. She took the time to sit on the phone with me and walk me through it and I didn’t feel rushed.
We had great conversation during the process that didn’t feel like I was a bother.
As a customer service representative myself and business owner I find it hard to get good genuinely caring people.
She was much appreciated to make this Smooth for someone like myself.”
“I can’t say enough good things about First Bank in Whiteville and the team there. From the moment you walk in, you truly get that hometown feel and personal attention that’s hard to find these days. Jeremy Coker and TJ Binachini consistently go above and beyond to provide outstanding customer service and make every interaction professional, welcoming, and efficient.
It’s clear they genuinely care about their customers and the community they serve. Whether it’s answering questions, helping with banking needs, or simply making you feel valued, their level of service is second to none. I’m very grateful for the experience I’ve had with First Bank and highly recommend them to anyone looking for a bank that still believes in treating people like family.”
“This bank is the greatest! At 9 am they opened the doors and spent 1.5 hours with me choosing and setting up my business account. After being with another bank for more than 31 years I have never re never the care I got today! Jessica was the best and a huge help I will continue to build a business relationship and grow our business further.”
“These people are absolutely fantastic they go out of their way to make sure all of your financial needs are taken care of and they are absolutely a pleasure to deal with would highly recommend 10 out of 10 Great people!!!”
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“Ms hickman at woodforest bank in Walmart in whiteville,n.c. is very proficient and maticulois in her work . She is diligent in her professional duties at woodforest. Her personality is exceptionally curtdious and charming. I thank her magnanimously for her help today.”