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February 2024 by Jack Frost
Was denied the day before off a reservation I planned weeks ago. I reserved again when I got home at 1 am I was called that morning to be told they are short on cars call back later to check in. I check in around 1pm was told they do have cars. When I got there it was 4 to 5 cars on lot. But was denied because employees was waiting to see if other people came to get cars. I sat and waiting no one came to get cars but I was still told I had to wait to see if others came. I came back later that day and as I thought it was multiple cars still in lot. This was the second time enterprise has denied me a car discriminating me because I’m a young black male. Do not rent from this place worse company.
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February 2024 by Lois Savage
I'm from Philadelphia and I always rent from never had a problem with any of my cars I rented even on vacation time great place to rent from
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February 2024 by Dina Terry
Extended my time, thank you.In the Malibu
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January 2024 by Delane Batten
Made online reservations in Whiteville NC on a minivan for vacation and everything went smooth. Great customer service when we picked vehicle up. Was in and out of office fairly quick. Had the car for a week, came back and drop it off and didnt have any issues. Young lady called me after we returned to see how our vacation was and to make sure van did okay. Only problem was the van had a pet smell from previous customer i assume. Nothing an air freshener couldnt fix. Will be booking again next vacation!!
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December 2023 by Donald Smith
Reserved a mini van several weeks in advance and confirmed my rental 4 days before pickup. Went to pick up rental at my appointment time, only to find out that I didn't have a rental. Was offered a 5 passenger compact SUV when I told the agent I needed a 7 passenger vehicle. End up canceling my trip. Does no good to make a reservation at this location. Poor customer service and bad management. Not the way business should be conducted.
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November 2023 by Archie Evans
Vehicle I chose was not ready at my scheduled arrival it was not done being serviced but that was no biggy the staff upgraded me to a brand new and bigger vehicle with all the bells & whistles.The staff I delt with were exceptional!??
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October 2023 by Megan Robinson
Great experience with Euri Felton. Went out of her way to make sure we were satisfied. Can’t say enough good things about renting this time.
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July 2023 by BFP Testing
The worker with the red hair needs to find a new job he was rude he called me names and I hope there is disciplinary action for this behavior. He claimed he acted that way because he’s tired because he has a new born. This is unacceptable he also wouldn’t give his name when asked I am very disappointed and I hope to hear this is resolved.
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July 2023 by Melvin Harr
Great service and exceptional vehicles very pleased
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July 2023 by Justin Williamson
Great service and a nice car to drive!
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June 2023 by Pamela Byrd (Pam)
Having difficulty getting them to get me a rental that state farm can pay for completely. I'm having to pay an extra 5.64 a day on the rental they gave me unfortunately & told they have virtually no auto that doesn't charge that per day. On fixed income can't afford them but we have no more rental companies around our town unfortunately. I don't think I should be having to pay on any rental but I have to have a way of going. Sad.
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June 2023 by Erica Graham
I reserved my rental the night before pickup. The vehicle was clean and ready when I arrived. Customer service was AWESOME ?❤️ I was in and out in under 30 mins when I picked the vehicle up, and when I returned it.
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June 2023 by Vernon Peterson
This place us awesome. Great cars friendly staff.
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May 2023 by Sharon Wallace
Great service and great cars every time I rent. Highly recommend
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April 2023 by Gerrie Blackwelder
Mr. Ogburn was a great help to me when I had a car difficulty in Whiteville, NC on the way to Western, NC. He assisted with concern, empathy, and knowledge. So thankful for his work ethic and care.
