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December 2023 by Chrystal Jsoots
Great customer service.
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June 2023 by Angela Hill
Just stay away from here unless you have a huge bank account. Very unfair chain. Leaving soon.
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August 2022 by Mr. Pink
Banks don't send out new debit cards before the old one expires anymore...you must call and ask for one then wait a month till you can get access to your bank account... thanks for absolutely nothing SECU. YOU HATE VETERANS AND IT SHOWS....
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December 2021 by Kate Branch
Always helpful.
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October 2021 by Eric Craigo
I like SECU but this location's ATM took a 100 dollar bill from me and they said there is nothing they can do so hopefully this review will help someone in the future
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August 2021 by Pamela Norfleet
Horrible customer service. Tellers apparently cannot be trusted by management to change 5 twenties for 2 fifties. I was in banking and have never heard such ridiculous rules. I will never go back although I have used them for years
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July 2021 by Christopher Turner
I have been banking with the State Employees' Credit Union for over 30-years and have had interactions with dozens of their branches. I think you will encounter rude people in every business from time to time but I have had nothing but the best experience from this particular branch! The Branch Manager and I go back almost 30-years. The staff, in my experience, has been nothing short of stellar. One thing that I have done that has served me well over time is to quietly and professionally confront employees (regardless of the business) that I felt were treating me poorly. In my experience, people can't or won't change their behavior if they're unaware of it. This can be a learning experience for them, but it's all in your approach.
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May 2021 by Kathy Miller
This branch offers excellent customer service and takes care of it's member's. THANK YOU!
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May 2021 by Shirlene Bennett
Customer service is very poor. Most of the time I go across town to avoid interacting with this branch.
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May 2021 by Samuel Duggins
Terrible customer service
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March 2021 by Denise Brown-Puryear
Good customer service and fast. Was empty when we went.
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February 2021 by Emily Garris
Not sure why people are giving bad reviews. Just bored I guess. Excellent customer service!
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December 2020 by Shawanna Sykes
My husband and I have had a great experience with this branch. Our loan officer Patrick was very pleasant to work with. He was responsive and helped us throughout our home loan process. He also filed our taxes this year.
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June 2020 by krystal glenn
We love this bank ! We have banked at other ( I am not going to name ) banks , four of them . Were never treated as well ! Good folks good business !
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April 2020 by Shawanna Copeland
My husband and I have had a great experience with this branch. Our loan officer Patrick was very pleasant to work with. He was responsive and helped us throughout our home loan process. He also filed our taxes this year.
