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January 2024 by Caitlyn Gregory
These guys got my car unstuck from an accident on Soco in a snowstorm. A snow storm came in strong and fast and so did these guys. They got 3 cars unstuck in under an hour on insane road conditions. The next day when the roads were clear the driver came to our hotel to pick us up and get our car off the mountain. After getting our car we were able to stay at the yard until our ride showed up from Georgia. Everyone we interacted with was phenomenal. Shout out to our driver Tj, and the gentleman that got us unstuck the first day and dispatched TJ to us. They truly helped make the best of a crazy scary situation.
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January 2024 by Shadow Wolf
At first, I believed this place to be thorough and trustworthy. They did good in the beginning, but then I took my vehicle back for engine work. It sat and sat for about 2 months. ABSOLUTELY NOTHING was done to it. I was then told to Just come and get it and drive it until problem completely failed. What kind of mechanic, tells a customer this??? I will no longer use this garage!!!
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November 2023 by Jeffrey Thompson
Helpful and a good choice if you need their service's
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November 2023 by Daniel Holland
Let me just say that these gentlemen are very nice and take customer service to a new level. They go out of their way to try and get your vehicle back to you in the same day. If you are in need of a good mechanic then you need to see these guys.
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November 2023 by Vash Addams
This shop is amazing! The owner is a really honest guy, knows his stuff, and backs up his work. I'm not the type to take my vehicle to a shop. I learned to work on vehicles in the 90's so I'm not really comfortable with the highly computerized newer vehicles, so for my wife's 2014 Ram this is the only shop I trust.If you're looking for a good shop that will do you right this is the place to go.
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November 2023 by Kelli Pendleton
Overpriced with dismal customer service.Responding to comment: I disagree about your pricing. Almost $700 for an oil change and brakes is ridiculous.
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August 2023 by Awakened & Enlightened
Used them for all our vehicles for many years (20 +) yet Seth never returned our call & then we were told it’d be a WEEK before they couid even L?K at it!!!! They were informed thatIt was shaking & we’d hit a pothole so also possibly needed a CJ joint or wheel bearings, calipers, rotars & or Brake pads but we weren’t important OF a priority anymore (cater to tourists I suppose ?? ?☺️?)In the past we hadTo take one of our vehicles back 3 times & even though under their warranty they charged us!! Still isn’t fixed to this day & that occurred TWICE! Discovered it’s owned by same family who has “Smokey Mountain Tire” in Bryson City! Go to Kenny’s Muffler & Auto Repair or Bryson City Tire with Brent! Better prices & reviews & will get you in right away & can even walk or drive in same day!!!
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August 2023 by So Hilarious
Used them for all our vehicles for many years (20 +) yet Seth never returned our call & then we were told it’d be a WEEK before they couid even L?K at it!!!! They were informed thatIt was shaking & we’d hit a pothole so also possibly needed a CJ joint or wheel bearings, calipers, rotars & or Brake pads but we weren’t important OF a priority anymore (cater to tourists I suppose ?? ?☺️?)In the past we hadTo take one of our vehicles back 3 times & even though under their warranty they charged us!! Still isn’t fixed to this day & that occurred TWICE! Discovered it’s owned by same family who has “Smokey Mountain Tire” in Bryson City! Go to Kenny’s Muffler & Auto Repair or Bryson City Tire with Brent! Better prices & reviews & will get you in right away & can even walk or drive in same day!!!
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July 2023 by NotFrom ThisPlanet
Used them for all our vehicles for many years (20 +) yet Seth never returned our call & then we were told it’d be a WEEK before they couid even L?K at it!!!! They were informed thatIt was shaking & we’d hit a pothole so also possibly needed a CJ joint or wheel bearings, calipers, rotars & or Brake pads but we weren’t important OF a priority anymore (cater to tourists I suppose ?? ?☺️?)In the past we hadTo take one of our vehicles back 3 times & even though under their warranty they charged us!! Still isn’t fixed to this day & that occurred TWICE! Discovered it’s owned by same family who has “Smokey Mountain Tire” in Bryson City! Go to Kenny’s Muffler & Auto Repair or Bryson City Tire with Brent! Better prices & reviews & will get you in right away & can even walk or drive in same day!!!
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July 2023 by Marie Baker
We were traveling in the Smoky's and our truck started misfiring. Seth got us in right away checked it out and put a new coil on and new wipers. The wait was short and the service was great. Thank you Seth for you help.Service: Electrical repair
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July 2023 by Frank Moll
Seth worked me in while I was on vacation. His staff did a great job. Fast, Fair and excellent! Highly recommend.Service: General repairs & maintenance
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May 2023 by Eric Nichols
Had a misfire issue with my old warhorse 2003 Honda CRV coming across the mountains and wanted to get it checked out before making the climb back. These folks were down to earth and great about everything. Seth, the manager, seems like a straight "no b.s." fellow. They got me in early in the morning and squared away in a timely manner. Only charged $55 for diagnostics whereas a repair shop in Cherokee was going to charge $100 just for diagnostics and the manager acted like a certain part of the male anatomy when I explained my issues to him.Glad I left that store ticked off and found these folks. Thank you, Seth, and the rest of your crew. If I ever need anything done when I'm in the area, I'll be coming here. Fully recommend based on my experience!
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May 2023 by Joseph Platt
A pricey but they stood behind their work. Didn't charge me for fixing a faulty pressure monitor that failed. Thank you folks.
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April 2023 by Rebecca Lossie
A great garage if you need service they help you anyway they can
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February 2023 by Sammi Sequoyah
Fast friendly service.. prices are starting to go up on services tho
