The AT&T Store in Wilkesboro offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes flexible prepaid phone plans with no contract and nationwide 5G service with unlimited data plans at no extra cost. Customer experiences at the store are generally positive, with multiple reviews highlighting that the staff are very friendly, helpful, knowledgeable, personable, and patient. One reviewer noted the team works well together. Sales associates are described as thorough and capable, even when handling complex tasks like transferring data between different phone brands. However, the store can be very busy at times, so planning for a longer visit or setting an appointment may be best. A few negative points involved logistical issues. One customer experienced a delay due to a locked backroom, while another had a wasted trip because a phone confirmed to be in stock by corporate over the phone was not available at the store. Despite these occasional hiccups, the store receives high recommendations for its excellent service and staff who take time to explain everything and work to get customers a great deal.
Awesome customer service from Aaliyah M!!!! Very professional and knowledgeable while being very kind and helpful! Best customer service interaction ever!!!! Thank you Aaliyah M!!!
July 2024
I went to local AT&T store, off 421 in Wilkesboro. Gentleman was very knowledgeable and personable and patient with me .. I am not techy at all. He quickly resolved issue. I recommend visiting him
April 2024
Absolutely loved my service and my prices at the Wilkesboro store with Aliyah. Thank you, Aliyah.