PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and knowledgeable staff, with many highlighting exceptional customer service. One customer praised a groomer who made their dog feel comfortable during nail trimming, turning a fearful experience into an enjoyable one. Another shopper received helpful advice on caring for a ball python, showcasing the staff's expertise. Despite occasional issues, such as returns or register errors, the team consistently goes above and beyond to assist customers. PetSmart also provides options for online shopping with local pickup, as well as services like dog training, pet grooming, and adoption. With a wide selection of quality products, it is a favorite destination for pet lovers, who often find themselves indulging in impulse purchases, such as costumes and accessories. Overall, PetSmart is committed to meeting all pet needs while delivering excellent service in a welcoming environment.
Lots of selection, and toys, with a helpful friendly staff
March 2026
McKinley at the Wilkesboro store is incredibly knowledgeable and always helpful. We’re willing to drive over an hour just to visit this location because of the great selection and her expertise. She has consistently given us reliable guidance.Thank you again McKinley and Wilkesboro Petsmart!!
January 2026
My two dogs enjoying going here for their spa days. The ladies treat them well and provide the service that has been asked of them (deep flea treatment, furminator, etc).
