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January 2024 by Ben Trump
I called them today to see if they could help find a package that was delivered to my address. They were very helpful and actually got my information to call me back later with an update (which they did): The mailman actually delivered the package fine, but left the key for the parcel locker inside the parcel locker itself! I was at least grateful they did not lose it and actually helped me out! These are great people here.
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June 2023 by Bryan Noblett
Worst post office i have dealt with in years. Our regular driver Tracy is amazing. Friendly, courteous, and a part of our family. The rest of the our interactions with this PO have been horrific. Personnel is rude, will not answer the phone at any time of day. 3 times in a row we have requested mail to be held for 1 week and it never happens. Will not deliver packages they deem “undeliverable “. This PO is the reason I started paying my bills online.
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March 2023 by Amanda Flippin
Staff is always super friendly and helpful
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February 2023 by tammera porter
I have lived in Wilkes County half my life and my mother and my grandparents have used this post office for years. But lately whenever I go there the price is doubled what it is if I go to North Wilkesboro. I’ve been mailing magazines in the cardboard envelopes. If I mail them here they say it’s a parcel and it’s nearly 6 dollars. If I go to North Wilkesboro, they charge me for an envelope and it’s $3 and some change.Twice I went in to get an estimate on mailing a package and they gave me a price. The next day when I came back to mail it, it was higher.Also, if you bring in a box that you purchased at Walmart and the box has the measurements on it of a 2 x 4 box. The girl there will pull out this disgusting worn out tape measure and she will say this is not a 2 x 4 box is a 3 x 5 and charge you more. !!! This should not be allowed! Yes, it is mainly one person that works there but still this is ridiculous!! I have heard other non-favorable comments by some of the male carriers of it being a hostile work environment also. Someone needs to get a handle on this! In the meantime, I will be driving to the North Wilkesboro Post Office
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August 2022 by Leland Adams
Friendly and helpful
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May 2022 by Amy Smith
This is for all of postal Inc. How is a person who has never done this kind of work, suppose to answer the best they can and pass the questions for employment? This disqualifies a good worker even they don't answer to your standards. Just saying!
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November 2021 by Tiffany Settle
Love it had it for years now
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November 2020 by Earl Parsons
great service nice people
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June 2019 by S W
A large facility.
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January 2019 by Rebecca Smith
I live in an apartment and we use parcel lockers for packages. This concept is supposed to make life easier, however; a majority of the time the key isn't placed in my mailbox so I have to wait days for it. Today the key was in there but no parcel was left in the box. I wouldn't mind if it happened on occasion but, it is every single time.
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December 2017 by Mckinley Nelson
Very helpful people
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August 2017 by Denise Holder
Great people & service. They attempt & suceed in accommodating everyone who walks through their doors, however, they really need a bi-lingual employee or @ the very least a translator. The one & only time I'd ever been in there, I was the translator which was no problem whatsoever. Try as they may, there was no communication to be had there that day. They were ever so nice & attempted to communicate but this man didn't speak more than a few English words which weren't helpful for the issue @ hand. I think they did a great job handling the situation & the man left unconfused & happy . I am a retired Postal clerk & I say kudos to them!
