May 2022 by Ashley Cervantes
This was the bank I chose after having the same bank for 11 years but wanted something local. They blocked my account because it wasn't used right away. I went inside to have my check deposited and they said they unblocked the account but couldn't deposit the check because it was over $1000. The people inside were not helpful or kind. I will make sure everyone I know knows that Truist bank is one of the worst banks out there. My husband called to try to get clarification on everything and he was hung up on twice and met with rudeness and nastiness both times. When he called back a third time and asked about opening am account the person he talked to had no answers to his questions. Incompetent workers, and an awful place to hold my money. I went to chase in Greenville and they were amazing. I explained the situation to them about Truist and the banker told me they have had a ton of truist customers coming because of consistent issues. I am so glad I got to see the true colors of this bank account before I started direct depositing my checks every 2 weeks!
