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November 2023 by Jeff Eisenhauer
Justin took care of me. Good job.
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October 2023 by larry turner
Great place better than the dealership!Oil change whatever
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September 2023 by Becca Simpson
Went to have my brakes changed (had them checked here first) and 2 weeks later my brake caliber locked up otw home from Greenville. I had to limp my van home and then limp it back to pughs because they JUST CHANGED THE BRAKES 2 WEEKS PRIOR. I spoke with one of the mechanics and they changed my calibers, only charged me for parts but I dropped 385$ on JUST brakes and calibers on the FRONT! I do not plan to go back again! Very disappointed in the situation. (I had also found out that one of the employees was planning on quitting and was doing sub par work and they refused to let him go for it because he was quitting soon. Unfortunately this was the mechanic that handled my van the 1st time) There was a mechanic out there (Gabe) who was awesome about appoligizing and was super quick about getting my van into the shop fast and looking at the problem! Was the only good thing that happened in my experience with them!
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August 2023 by Connie Bond
My car and my girlfriend car was fix both the same day and the waiting time was about 1hr.price was okay also
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August 2023 by Charlie F.
I went for the yearly required NC State Inspection. My expectation, when I drove in, was that I would have to set an appointment for this service but to my surprise, they went ahead and signed me in for the inspection.The clerk at the counter was professional and polite, and not just towards me. I heard the same as he was dealing with other customers.The waiting area was roomy and clean, and as anyone that has ever waited for auto service at some garages, can be a rare thing to find.My car inspection was done with a minimal wait.Very pleased with the experience.
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June 2023 by craig friedman
My car's service went as expected, but it's first come and no appointments. So get there early!
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May 2023 by Bill Groce
Got me right in, did the service while I waited, fair price, friendly service.
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April 2023 by Christopher J.
Appreciate the great service. Helped me get my boat trailer back on the road quickly.
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March 2023 by Dic Chead
overpriced. and my brake fluid was not even topped off my brakes squeek now wich they never squeeked before
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January 2023 by RAFAEL SANTOS-RIOS
5 stars easy. Justin was very polite and hospitable from the first phone call to the end. I went in to have tires changed and breaks changed, in the process I was called into the shop and shown the condition of my breaks and advised it wasn't necessary where other places would have did the breaks and taken the money. I don't remember the names of the mechanics (I wish I did so I could mention them) but they was awesome and polite. Great experience and I will be back. Thanks.
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January 2023 by John Ohler
Called at last minute for state inspection. Was able to get me in within an hour. Professional and courtesy service.
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November 2022 by Alvis Forrest
This tire company was very professional and also help with prices of tires
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October 2022 by Joey Baggadonuts
Excellent customer service by Justin and vehicle service by the technicians. They made efforts to get me out as soon as possible with minimal wait time. I will return again next time. Definitely recommend this business ?
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October 2022 by Karen Allen
On the way to the beach, my Expedition broke down. We had it towed to Pugh's through recommendation of a friend. They troubleshooted the problem and replaced a part. Then realized it wasn't that part and found the source of the problem. They gave us a break on the original part and we're so kind and gracious about it all. Highly recommend!!!!
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August 2022 by Lori Smallwood
Great experience tires were ordered before 12 noon and arrived the same day. Justin and his crew were able to install them the same day. I will definitely be back to Pughs.
