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July 2025 by Sha Imran
The front end lady who does the uhauls deserves a raise, was a smooth process and was my first time renting long distance, thank you!
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May 2025 by Bernice Mccallum
Great location quick easy check in process. Staff friendly and helpful. Definitely would use their services again.
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December 2024 by Lori
To begin with this locaiton was unable to access the U-haul computer system. Long story short, I was forced to walk through the entire rental process on my phone which, due to web site issues, took an hour even with the rental staff's help! As if that's not bad enough, I knew I'd be driving on a toll road and asked if I should bring my transponder to automatically pay tolls. I was told U-haul would simply charge the tolls to my credit card WITH NO PENALTY FEE. I just received a bill from U-haul for the cost of tolls, $9.84, PLUS $14.00 IN ADMIN FEES. This is outrageous! Way to take advantage of your customers...I will NOT be using U-haul in the future.
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August 2023 by D IM
I recently had the pleasure of using the U-haul truck pick-up service at The Bargain Barn located at 2895 Hwy 42, Willow Spring, NC 27592, and I must say, the experience was nothing short of outstanding!From the moment I entered the location, I was greeted with a warm and welcoming atmosphere. The lady at the front desk was the epitome of professionalism and courtesy. Her politeness truly stood out, making me feel at ease instantly. Throughout the process, she was attentive, ensuring I understood every detail and answering any questions I had with patience and clarity.What could have been a potentially stressful and tedious task turned into a smooth and hassle-free experience, primarily due to her exemplary customer service. It's evident that this location prioritizes its customers, ensuring that they leave satisfied and well-taken care of.I would wholeheartedly recommend the U-haul service at The Bargain Barn to anyone in need. Their combination of top-notch equipment and stellar customer service truly sets them apart. If you're in the area and require a U-haul service, do yourself a favor and visit this location – you won't be disappointed!
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December 2020 by Jujubee76
Those whom work in the store are very friendly and nice. The Uhaul Counter is inside a store that has booths and booths of crafts, antiques, furniture, gardening items etc. Even if you are not looking to rent a Uhaul, the store is a definite must see.This Uhaul location is very convenient and they are quick to get everything done, that way you can get in and out.
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July 2019 by Alfie Fidelino Jr.
Super helpful! I had neglected to reserve a truck for my move on the 31st of May. Most UHauls in Wake County were completely booked, but I called and was able to rent a truck that day. The owner of the store was nice, personable and very helpful. We had a fairly short window of time to pick up and return the truck but the owner was flexible and treated us with tremendous hospitality. Thanks for all of your help!