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January 2024 by Larry Briar
Customer service here is terrible, all the workers stare at you and never ask if you need any help. Like hello are clueless.
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November 2023 by Julie G
Love their jeans. Not as many "short" options in the store in some styles as there are as online and no 3-way mirrors so you can view your derriere :-(
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November 2023 by samuel grier
Payton and Taylor are awesome!! Helped me find a shirt for my missus, last one!!! Amazing customer service! Thank you!!!
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July 2023 by Chris Diggs
Some of the best fitting and most comfortable jeans on the planet.
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July 2023 by James Candella
Great selection. Tommie is awesome.
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February 2023 by Robin Redondo
Spacey, clean, pleasant staff. Lots of choices.
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July 2022 by Betsy Loeschen
The BEST staff ever!!! I’m a frequent American Eagle customer and have never experienced such helpful, welcoming, friendly, and just genuinely kind employees! Everyone makes a sincere effort to help you find the best fit/style and they try their hardest to make every customer feel happy and comfortable. I’ve never had such a fun and positive shopping experience like I did at this American Eagle location. The last timeI went, I had a coupon that wouldn’t work with their new system; they still gave me the $5 off and let me save my coupon for another location! Every time I walk in I’m greeted with smiling faces and multiple employees offering to help me find what I need.They’re all such sweet, helpful people and I couldn’t have had a better experience!
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July 2022 by Meagan Grimes
We stopped by here while visiting Independence Mall. I was immediately greeted and employees checked on me frequently during my shopping experience. I ended up finding some GREAT deals for myself and my husband ended up finding some as well. Great selection of both men and women clothing and shoes.
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May 2022 by Aj Francisco
When I walked in there all the employees just looked like they didn’t care about the customers walking in. The first employee that I talked to was when I was at the register ready to check out, no one came up to check on me. I didn’t need the help but it would be nice to know that they cared about the customers walking in. But even when I was ready to check out she wasn’t that nice and she kept talking to the other person that was behind the register. Looked very unprofessional in there.
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January 2022 by m evans
A bit pricey but what isn't it. Great jeans
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December 2021 by Katie Anne Fisher
Love my baggy mom jeans. I bought 3 pairs !
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November 2021 by Bren 488
Thank you to Jillian, who greeted me and then went on to find out what I was shopping for and help me decide on a new style of jean. She was personable and polite. Great experience!
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October 2021 by Alyssa Pope
I randomly went in today just looking around and had one of THE BEST experiences I have ever had in a retail store. The young man greeting at the front (whose name I didn’t catch, so my apologies) was wonderful! He was the one who started helping me find jeans first - he was so kind and polite. Once I got started gathering things for the fitting room Abby (I hope I spelled this right) began assisting me and SHE WAS INCREDIBLE! After discussing my style preferences she offered suggestions for items she thought I would like and was spot on! She was also extremely polite and we were able to chat like friends, which I love when asking a stranger for their opinions on clothes. When checking out, the cashier (whose name I think was also Abby - again, hope I spelled this right) was also very friendly! This was a 10/10 experience for me and I just really appreciate all of the employees being top notch human beings!
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October 2021 by Scott Whaley
American Eagle you just lost about a $500 sell by not having the dressing rooms open today cause "we just don't have the staff....". There are 3 (THREE) clerks walking around in there saying hello to everyone and making sure we got a mask on but u can't turn a key and unlock a dressing room!? We'll take our business elsewhere!
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September 2021 by Autumn Lee
Madison helped me out so much and showed me different styles that I typically wouldn’t like! 10/10 experience.
