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March 2025 by Edward Arce
Marques was Very helpful. He crossed all T's and doted the i's. Made sure that my purchase was the right one. Great customer service and support. Great team you have there.
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March 2025 by Maryleigh Preston-McClure
Customer service person was excellent, but the whole AT&T system stinks.
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March 2025 by CASA INTERPRETATION AND TRANSLATION SERVICES Casa
After spending 2.5 hours in the store, I find myself in a more challenging situation than when I first arrived. The staff lacked the necessary experience to assist me effectively, leading to significant delays and confusion. Despite my frustrations, the store manager was unable to resolve the issues or provide any meaningful support. I am particularly concerned about the mistakes made by the staff on my account, and I sincerely hope these can be corrected promptly. Overall, I am very disappointed with the level of service provided, as it did not meet my expectations.
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March 2025 by Jay Dub
Very fast service in the AT&T store. From walking into the store to making my purchase. I was in the store less than five minutes. The associate was very, very helpful. The associate was also very knowledgeable.
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March 2025 by Sue Moody
Service and success … with a smile! Thanks Maitlyn for solving my problem I and online customer service have been trying to fix for a month! She looked at my account; clicked a few buttons; waited a few minutes; turned my phone off and on and voila! Fixed! Outstanding!
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March 2025 by Marie Guillaume
Katelyn at S. College in Wilmington was amazing, she is knowledgeable with the service plans, patient and so helpful doing her best to find the right deal to meet are family needs.
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February 2025 by Daisy Melchor
No wait, great service!
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February 2025 by Corey Johnson
Very professional and knowledgeable on site staff at the College Rd store. Always very helpful.
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January 2025 by Edward Fleischer
Waste of time They said all the good phones are gone. Come back on a later date.
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January 2025 by Miles Little
Went into AT&T to get services sales associate was kind and very knowledgeable to understand what type of cellular service I need for my mobile device I highly recommend
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December 2024 by Gregory Cowal
Said I was going to switch to Spectrum because of the issues and he just said ok.
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December 2024 by Dawn McClain
The associate that helped me was simply amazing. Her customer service was top notch and the manager was magnificent. I love everytime I visit this location. They are very consistent with my wireless needs!
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December 2024 by Heather Mills
Rachel was amazing. I've never experienced such excellent service by a cell provider.
She went above and beyond helping myself, mother and two sons with all our service needs both cellular, Internet and television. She was patient with our million questions and offered great suggestions that were customized to our needs. I was really impressed.
Thanks to her, we are new and hopefully long term customers.
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December 2024 by mya goodman
Quick and easy. Switched from t-mobile to at&t and got a new phone with the same number, within less than an hour. Service was very efficient
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November 2024 by Marvin Neuwirth
Mariel helped us. She was wonderful 🤣
