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February 2024 by Jacob Throneburg
Beware of what you buy from this store. $300 on a down coat and it ripped under the arms the first time I wore it on a trip to NY. Because I packed it in my suitcase the manager felt it was not a product defect. The manager needs to be reassessed as a retail lead. Local customer gone because of her inability to manage effectively, even corporate was disappointed. You don't need my review to make an assessment of this store, just look below.
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January 2024 by Sarah Scully
Had an incredibly awful customer service experience that was reported to corporate and never heard back or got any mediation. Huge disappointment.
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June 2023 by Adela V
Thank You Jessie for providing my fiancé and I with top notch costumer service!
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April 2023 by J Davis
Thank you...Chris! You provided me with excellent customer service. I really appreciate the help you provided getting me the jeans. True BR brand ambassador.
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January 2023 by Susan Sirianni
Great staff. Super helpful and sweet!
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July 2022 by Tiffany Garces Mulliken
Love Banana Republic clothes, its basically all I wear to work. I usually order online, but stopped in when I was in the area.. yeah, no I will go back to shopping online. Their employees were borderline condescending and weirdly awkward, just staring at me. If I need help, Ill ask. Otherwise let me shop in peace.
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April 2022 by Amanda Coston
My boyfriend outfit. Nice…!
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April 2022 by Gurlchyle! !!!
Like the invisible woman I walked in. No one even spoke to me until I had shopped half of the sale section in the back of the store. I was asked by one clerk how I was and after I answered she walked off. I found two items that I wanted try on and was asked if I needed a dressing room as I was stepping through the dressing room area entrance. She didn’t ask my name and she didn’t offer hers. Other customers were asked if they could be helped, what they were looking for, would they like a dressing room set up for them. “May I have your name?” “Mine is…” “We no longer have that size, color or style.” “Can I find something else for you?” I tried on the two items as I listened to the hospitality that wasn’t afforded me, put them back on the hangers, hung them up in the back and left like a thief in the night. I felt totally neglected and dismissed and in todays social climate as a black woman I have questions.
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April 2022 by CJ Magwood
The Mayfair staff is excellent.
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November 2021 by Andreas Childers
Sadly, very little inventory and hardly any sizes for men. Very disappointing since this is the only BR store in eastern NC, and it was my favorite. This used to be a great little store, but it might be part of the Banana Republic down-sizing as Gap decides how to maximize profits. Here’s a tip: have enough clothing in a full range of sizes so people can buy your products!
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March 2021 by Cursty McClure
This store is the best!
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January 2021 by Zack Brown
Extremely pushy staff. The employee trailed me around the store the entire time and kept bringing up getting a credit card. I found the same jeans that would have cost me $90 in store on the factory site for 27.99.It makes you not want to even go in the store when people are being so pushy for you to buy something. I won’t be back.
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July 2020 by Randall Nault
Good in store service and great deals on men's clothes.
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March 2020 by SaltLifeChick
Friendly staff that was available and professional. Lots of nice things
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August 2019 by Amalia Ramirez
Awesome place, good quality clothing and nice store attendants