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April 2024 by Ta'Kea Clemmons
Stephanie is the best teller @ this location. She goes above and beyond everytime we visit to suit my businesses needs. Thank you
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February 2024 by Brian Bennett
I've never been inside since they moved, but have used the atm the last 2 mornings between 7am and 7:15am. Beware... Homeless people camp out on the bank property before bank hours. I've seen at least 4 people covered up with blankets, and where they're at is just around the corner from the atm.
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November 2023 by Cynnamon Irwin
Why have an ATM if it’s always going to be broken or unable to make deposits?
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April 2023 by Joe W.
Meaghan is the best! She readily helped me with the withdrawal from my checking account. I only keep a small amount of money in my wallet at any point in time. I am so used to contactless ATM withdrawals and store transactions with the cash back option here in Charlotte. I don’t put any blame on the staff as I am sure that it will be readily available when I visit once again in the near future! The drive through teller was very nice as well!
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November 2022 by chris wilson
Friendly group .. very up beat . Thank u
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September 2022 by Tim Maurer
This bank always has long wait times, tellers and managers do not acknowledge you when you come into the bank, or when you have to wait in line. I parked outside and put 20 minutes on my parking meter. Needless to say i had to ask how long it was going to be before i could get service. I left the bank without my needs being met, and I got a parking ticket..this really is the worst bank ever...
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August 2022 by neil2790
The time listed for your drive thru is wrong on google. If you fix it I’ll change my review. Waited here for 15 minutes hoping to cash a money order. I hate Truist. Suntrust wasn’t great but I had better experience before it was Truist. I felt a little attitude from the lady in the lobby when she told me they changed it two months ago. As if I’m just supposed to know, I’m not from here I have never visited this branch before. Change the google hours.
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August 2022 by Robert Dorosko
I never knew a bank would legally be allowed to operate like they do.
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May 2022 by Duc Giep
Bad services. I paid off 2 weeks ago. I havent received my paid-off statement
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February 2021 by Bryce Davis
This bank is the most sorry operation I have ever had to be a part of. Went with them for a mortgage and they wait until 3 days until the agreed closing date to require obscene amounts of unrelated information (with no explanation as to why they are requiring these things) to their underwriting department only to cause delays in the approval processes and push the closing back even further leaving me with nowhere to go until this loan approves. Communication has been beyond horrible and the timing has been horrendous. Every time I ask for an explanation it's the same "we are busy" as if I give a flying rat's behind that you're busy. Sorry excuse to not do your job. Will NEVER work with BB&T or Truist ever again.
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March 2020 by Peter Donat
Years ago I switched my business and personal banking over to BB&T and have never looked back. Owning a small business and the needs that come along with it, BB&T has always delivered. I have built a long lasting relationship with my bankers, Ryan Raybould & John Gardner. Recently I refinanced my home and Joanna Stuckey knocked it out of the park with fantastic updates and got me to closing early. Nice Job & Thank You!
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December 2019 by Andrew Gilliam
Switched banks and glad I did.. Everything has been smooth and reliable.
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October 2019 by Havana's Restaurant Donat
Years ago I switched my business and personal banking over to BB&T and have never looked back. Owning a small business and the needs that come along with it, BB&T has always delivered. I have built a long lasting relationship with my bankers, Ryan Raybould & John Gardner. Recently I refinanced my home and Joanna Stuckey knocked it out of the park with fantastic updates and got me to closing early. Nice Job & Thank You!
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April 2019 by Christoffer Nielsen
Great service
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April 2019 by Jordan Towerfilms
Bring change for the meter and Expect a long wait time!!