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January 2024 by Emily Grice
The guys at BTS Castle Hayne always take great care of me! When I call, they are ready to serve and get me back on the road again! Thank you, Bryan, OB, Dustin, and Jimmy for being consistent with great customer service!
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January 2024 by Lo Di (Baileyboro)
Easy to schedule! Had two rear tires installed on BMW. Good price for a local shop that had the tires in stock. Not a real popular size. There was a mix up on the brand I wanted. The tech installed the lesser brand accidentally. They were very apologetic and asked what I preferred. I asked to change to what I requested. That was done. When Brian totaled the bill, he deducted for the mix up and I was fairly compensated. I left pleased and will return in a month or two for the front tires.
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January 2024 by Jessica Harris
Danny was absolutely wonderful! From start to finish, he made the process incredibly easy for me. I was in a stressful situation: I was in Wilmington on business and got a flat tire. I had lots of important meetings to attend, and Danny got me right in and squared away. He was honest, upfront, and efficient! Besides being incredibly professional, he was friendly and warm. I would absolutely go back there again if I was in the area. I would recommend the company and him to anyone. Thank you so much, Danny!
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January 2024 by Chris Bukowski
I am SO incredibly grateful I was referred to this auto shop! Wherever you currently get your car work done, stop and go to Blacks Tire and Auto in Castle Hayne. The associates were friendly, knowledgeable and took the extra time to help me understand everything that was going on with my vehicle. They even took me in the garage for a tire rotation demonstration which my son loved! The prices were very affordable which I was NOT expecting given current inflation rates. Dustin was a joy to talk to and work with. He gave us a very fair quote and honored it to the final invoice. We will be returning for all our car servicing needs. Thank you Dustin and Blacks Tire and Auto!
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January 2024 by Susan Herring
Blacks Tire Service is always top notch!! From the outstanding customer service, to the dependable work and fair pricing!! That is why we have been taking our vehicles here for over 7 years! Keep up the great work!
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January 2024 by Christina Quick
Bryan and his team are absolutely incredible. My family has been coming here for years. Bryan made sure to keep me up to speed with everything. I appreciate the work and the kindness displayed.
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December 2023 by Lauren Cardwell Walsh
Brian Phillips and his team at Black’s Tire in Castle Hayne are wonderful. They worked me in on very short notice to get tires put on and got it done quickly. Great customer service and pricing, highly recommend.
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November 2023 by Karen Davis
Very friendly and prompt service for a last minute inspection on a Friday. I will be coming back here soon for an oil change and tire rotation. I highly recommend Black's Tire and Auto Service for your Automotive needs.
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November 2023 by Dylan Kw
In town for the weekend, and they looked at my brakes and changed my oil all within an hour. Great service and great prices. Definitely recommend!
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October 2023 by James Cook
2001 e250 van paid for diagnostics testing twice.Discovered 2 cylinders needed plug & coil replacement..Picked up van, it seems to run much better, HOWEVER, engine light came back on about 25 minutes after we left the shop.That's a disappointment. I will return van to store for engine light again. Hope I won't have to pay diagnostic again.
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October 2023 by Alyssa Lang
Came in for a plug for my tire and they Said it needed to be replaced after I waited 30 minutes for service on a semi slow Monday. They needed to replace it, fine. They gave me a used tire for $120 and didnt Even reset my tire light on my car. Overpriced and mediocre Customer service bc I waited for 30 mins and had To ASK when my car would be serviced. Would’ve been happier going elsewhere
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October 2023 by Vance Fitzgerald
Chase, Brian, and their tire experts at the rack helped me get back rolling quickly the morning after I tried to curb scrub a sewer drain on Front St. I watched these guys balance their steady Saturday morning workload of repeat / commercial customers with walk-ins like me. They were well staffed at 7:30am and have access to their warehouse for a wide selection of tire options. They were consistently respectful and helpful on every single interaction with every customer.This place was recommended to me by AAA and I’m glad I went there. Very convenient from downtown Wilmington and a service delivered by a group that felt like they cared. I hope I never need to visit on a spare again, but I’ll be back for tires when I need them.
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October 2023 by David Spencer
I can’t say enough good things about this place and the staff. The are professional, priced well, staffed well and very accommodating. I would highly recommend giving them a call next time your vehicle needs attention
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September 2023 by Rick Duncan
I went to Black’s Tire for an oil change, tire rotation, and inspection. Dustin did an outstanding job! He was very professional and provided great customer service. I will definitely come back and ask for him.
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September 2023 by Nancy
We had lawnmower tires replaced at the Castle Hayne location. They were directional tires and 3 of the 4 were installed correctly. Unfortunately one was put on backwards and I couldn’t use the mower until it was fixed. The Castle Hayne location was 15 miles away so between not having the use of the mower that day and having to drive another 30 miles round trip to get this fixed I was pretty perturbed. Fortunately there were other Black’s tires locations closer. The next day I went to the location on Carolina Beach Road and they immediately fixed it for free. Obviously the first location had made a mistake but the closer store took the tire in and removed and remounted it correctly in less than 10 minutes! One made a mistake, the other fixed it immediately when I showed up the next day: I will happily continue to use them and recommend them!