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June 2025 by Kelly Cole
A couple of years ago I was rear ended and had my bumper repaired at CC.
More recently, I noticed my bumper was peeling and a huge piece of paint flew off with little provocation. I reached out to Jason and Rick. They had me come in, got me shuttled home, and when I returned from Charlotte, she was good as new.
Great staff, excellent communication, and a fantastic shuttle service to and from the collision center.
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May 2025 by Christine Sadler
I can’t say enough great things about them! They worked on my car after a hit and run. So friendly and fast. They kept me informed through the whole process and was ready on time.
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May 2025 by Aubrey Smith
Rick, Katie and team are fabulous. They make an accident where you’re just trying to work your way back up to a zero a seamless service. Their communication is fabulous and I trust them so much I wish I could go back for regular maintenance. Really an incredible experience with personalized customer service. Thanks so much.
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May 2025 by David Lonardelli
Can't give it a 5star but 4.5
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April 2025 by Walker Dillon (Walker)
Let me start by saying, it will be my life’s mission from here on out to make sure this establishment never receives any more business from my friends, my family, or myself. This place is awful. I brought my vehicle in because the door and fender needed to be replaced. For one, they had my vehicle for over a week before they even touched it. Two, I gave them a few things to fix that insurance failed to mention, then they acted surprised when they found said things that I already told them about. Carolina Collision Center then moved my pickup date TWICE. During their “work”, they BROKE my grille, and then proceeded to extend my pickup date AGAIN. I’m extremely dissatisfied with their service, mechanical and customer.
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April 2025 by Janice Bryan
I would highly recommend their services. They had my car back to me in a reasonable amount of time, and it looks great!
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April 2025 by Scott Fillinger
Incredible work. Incredible customer service. Car was done a week before it was promised. Couldn’t be a more perfect experience.
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April 2025 by Rebecca Smith
They messed up my body work and then told GEICO they did everything right making the situation way harder for me. I also went in with breaks and came out with leaking break fluid and no breaks at all. Ridiculous.
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March 2025 by Nam Ho
Everything is good but there are still some places that are not the same as the original. The new ones have some places that are not painted black like the original.
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April 2024 by Brad J.
Only bring your car to this business if you never want to see it again.
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April 2024 by Scott Jackson
I had an excellent experience with Carolina’s Collision. My Subaru Outback was rear ended. The repair work they did was excellent. But what gets 5 stars is when I picked up my car, an issue with my tailgate was not resolved. I showed this to Steve my case manager and he immediately created a supplemental order for multiple parts to get this fixed. He handled everything with insurance company. Now my car looks great and back to fully functional. Steve Davis is an ace!
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April 2024 by Kamish C
Stealing cars, and try to cover it up. Stay away
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April 2024 by Angela Toney
Family atmosphere with excellent customer service support!!!
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April 2024 by James Clark
Replaced rear bumper and car was completed in a week. Parts could have been ordered and received and new bumper painted before dropping the car off for repair. Then the total dropoff time could have been 2 or 3 days. Quality of work was a 10.
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April 2024 by Dalt
Stealing cars, and try to cover it up. Stay away
