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November 2023 by Danny Richani
Great customer service. Very easy to work with. Cheryl and Josh are amazing, fair, and consistent. Always accommodating. The experience has been perfect!
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October 2023 by Patricia Desarno
It is the cleanest storage in town. In 2 years we saw nothing but spotless hallways. The service is easy and smooth. Will definetely come back if needed again.
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October 2023 by S. Starnes
Josh is awesome. He was friendly, explained everything completely, and answered all of my questions. The office is beautiful, clean, and professional in appearance. I would definitely recommend this location to anyone.
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October 2023 by Ben Lorek
The service here is phenomenal! The whole facility is spotless and the staff is very helpful. Very glad I came here
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September 2023 by MJ Smith
Convient, clean, friendly, and efficient location. Very helpful during the entire process. Definitely recommend.
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June 2023 by paul ossman
I was so impressed by the quality of customer service, I took the time to sign into my Google account to leave a review. The store operator opened up early to help me with a U-haul rental that I had messed up on line. The operator of the store was amazing calm, knowledgeable, and helpful. Great service and great people.
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June 2023 by Ivette Fox
We are from NJ using storage for college storing. Ease of reservation and storing. Would highly recommend!
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May 2023 by gracie belford
Loved the help and quickness that was given when moving into my new storage unit! Thank you.
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March 2023 by Marisa Heinze
Would highly recommend this storage facility. Very clean and very helpful staff. Made my first time renting a storage facility so pleasant and problem free!
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November 2022 by Lisa H
I have worked with these folks twice now on UHaul and they are wonderful every time. Thank you!!
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October 2022 by Eddie Sachs
Alie and Cheryl are super friendly. The staff is very accommodating and provide 1st class service
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September 2022 by Mayhem 501
One of the upgraded climate controlled storage units in Wilmington. I personally enjoy when I get a chance to work here.
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August 2022 by Tucker de Villier
I can't imagine a better storage facility! The building and grounds are clean, expansive, easy to navigate, and the climate controlled units offer peace of mind to protect your belongings. Allie and the staff were extremely professional and easy to work with, and made our move to Wilmington that much more enjoyable. Don't think about it or look any further - book with Pinnacle on Gordon Road!
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June 2022 by Trena Kirby
I would give this place 6, 7, 10 stars if I could! After a long afternoon wrangling with a large corporate operation that would not honor our reservation, the staff at Pinnacle found us a unit at their facility and checked us in in a matter of minutes. Additionally, we were driving around with a u-haul trailer that we needed to return and they called around and found us a place to return it that was located close by their location. Otherwise we would have had to go 30 minutes in the wrong direction to return the trailer. Thank you so much for saving the day and going above and beyond!
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June 2022 by Paula Mcdonald
Alie is the best. She solved our storage problem for our move across the country when others weren't able too.