-
December 2023 by Richard Sykes
I recently had a flat tire that a local car dealer (where I bought the car) told me was not repairable and offered to sell me a tire for 30% more than the price I found at Costco and another tire dealer. I took the tire to Costco, which was open later than the other tire dealer. James was so good to deal with - polite, helpful, honest, and he went above and beyond. He found that the tire was indeed repairable and found a way to work the repair into the existing workload on a cold and busy night. Total charge $11.76. He also checked my spare and added air to it, as it was low. I saw him check each of the four tire's lug nuts for proper tightness, as well. My trust factor in Costco to provide excellent and honest service and price was strongly reinforced! James' politeness and work ethic were a breath of fresh air for me!
-
June 2023 by Robert kunze
Great service and good price
-
May 2023 by Tyreke Evans
Came when they were closing, literally 2 minutes from closing and Ethan ,Ryan and Joe was such a great help I was driving on my donut and they still took me in and replaced my tire when they were closing the last gate service was quick and great , eternally grateful for these guys
-
December 2022 by Brittany L.
I love Cotsco. While I am a fan of their great prices on tires and the lady that works at the front desk of the tire center (she is always nice, straight forward and helpful) I am not a fan of the tore services. I've been there twice, once to install my tires and the other to repair a flat and both times it has taken almost one and half hours over the scheduled repair time estimate because each time they have broken a tire pressure sensor. I have run flat tires so I understand they are more difficult to install but I would have expected someone who does tires all day to be able to work on my car without breaking something. I got my tire repaired almost three weeks ago and I'm still waiting for my sensor so it can be replaced by them.
-
September 2022 by Robert Wilfong
I would like to compliment Costco Wilmington auditory service. I had a problem with a hearing aid purchased years ago no longer cover by warranty. Tow young ladies helped me and corrected my problem. They were exceptionally helpful refusing any compensation for their time and expertise, great employees. Wish we had a Costco closer to Greenville.
-
July 2022 by Steve Johnston
I was treated as a valued customer. Hard to find Ina lot of stores today. Well done Bob King employees.
-
June 2022 by Yonah Johnson
Dave, Sulae, and Jon were all great help in a pinch a big thanks to the tire shop/membership team. All great help!!
-
April 2022 by Edward P.
While shopping at Costco, I stopped at the Food Court to have lunch. Their hot dog lunch is probably the cheapest and best tasting hot dog lunch you can get in the city. For $1.50 plus tax you get a ¼ pound all beef hot dog and a 20 oz drink. Your condiments are limited to mustard, catchup, and relish but that is usually enough for most people. I would have liked to see some chopped onions. Obviously, it doesn't have the best ambience, after all it is a warehouse, but if you are a member and want one of the best and cheapest lunches in town, than this is the place.
-
March 2022 by Coby King
Fantastic service! The prices are the lowest I’ve seen anywhere and the speed at which they changed four tires was very much appreciated because it gave more time in the day to do other errands. I would totally recommend this place to anyone looking to get a tire replaced.
-
March 2022 by Dan Devlin
Great Experience..Jon took ALL the Time we needed explaining All of the different tire options for our vehicle. He explained the Important Safety Features of each tire option. We went with the Michelin Cross Comfort 2....WOW....Rides Quiet & will ne perfect on wet slippery roads. Installation went Great & right on time...So Happy we went to Costco for our tires!!!
-
December 2021 by María Gabriela Eutsler
Great experience since I've been a member for the past 3 years until yesterday. One of their employees was harassing me in the parking lot. I was by myself and he made me feel extremely uncomfortable. He was rude and aggressive towards me. I brought it up to the managers attention who did not seem very interested in the matter. Did not file a formal complaint because it is the holidays after all and wouldn't want to contribute to anyone being out of a job, but I really hope they address this person's anger issues. Otherwise everyone is friendly and helpful.
-
November 2021 by Cindy R.
It's a great place to find a consistently good product. The store is well organized and stocked. The lines weren't too long and the restrooms were clean.
-
October 2021 by Lynn T.
The variety and quality supersede other big cart stores. Always clean, and the staff is very customer oriented. Just wish there was one located near me!
-
October 2021 by Henry Salwierz
its like shopping in a candy store. Never know what you will find.
-
October 2021 by Bettie Fennell
Excellent service.