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February 2024 by Batonya Kenan
The store was organized and the staff was very friendly and helpful in helping me look for what I needed
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February 2024 by Vance K.
On the plus side, Dillard's carries a nice range of clothing brands, and their sales associates want to be helpful. They also deeply discount sales merchandise. BUT customer service at the Wilmington, NC Dillard's is terrible. They don't want to solve problems, they just want to pass you on to someone else. Better hope that you won't need assistance because you'll not be getting any at this location. All they offer here is a run-around.
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January 2024 by Safiya Poe
Love the clothing
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January 2024 by A C
Bought a $160 pair of Antonio Melani shoes that had a wobbly heel by the second time I put them on. They should have a satisfaction guarantee that allows you to return things within 30 days if they’re defective.
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January 2024 by Monze Ayala
This place accused me and my friends of stealing even though we weren’t. The workers here were very rude and racist to us. If you want to get profile by the worker your best bet is to come here. NEVER COMING HERE AGAIN!!!!
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January 2024 by Six Steelz
Clean, good prices
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January 2024 by Bruce Bookman
Typical discount department store
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January 2024 by John Lipka
Items with clearance signs and they wouldn’t honor the price cause THEY made a mistake. Wrote a letter to complain, and they haven’t even responded.
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January 2024 by david floyd
It's your average dillards store in a nice fairly calm mall.
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January 2024 by Pamela Yvette Goss
Omg!Everything here is GREAT!The staff and service is phenomenal.
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January 2024 by Kevin Glass
Great place to shop for Christmas and other gifts. Found my wife's favorite perfume here and it was a lot cheaper at Dillards than what I found online. Huge variety of all manner of things. Really enjoy shopping here. Very pleasant staff even during this hectic holiday season.
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January 2024 by Robin “Queen” Russell
Absolutely love Dillard's!
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December 2023 by Bernie Braak
Pleasant and knowledgeable staff
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December 2023 by Tammy Shinault
All employees were so very attentive, professional, polite and friendly.
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December 2023 by Leslie
Just left there to exchange my boots after not having what I needed I had to get a refund I paid half cash n half debit card they couldn't give me my cash back bcuz there computers needs an upgrade that's not my problem I wanted my cash back they put it all back on my card so they can take ur cash but can't refund it back to you smdh RIDICULOUS thank u shinita for your help also when you upgrade ur computers upgrade her $$?