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October 2023 by Brian Clarke
Really helpful and friendly
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July 2021 by Debra Smith
I rented a cargo van from this location and had the best experience. Customer service was great.
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July 2021 by Peter Gimbal
Excellent customer service experience from online reservation set up to rental and return.
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November 2020 by Eddie Sachs
Quick friendly service. Vehicles clean and ready to go.
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October 2020 by Joey Waldrop
Make sure that you keep record of everything said while you’re in the truck rental office. I’ve rented from these guys twice. The first time went off without a hitch. This last time I rented from them a few weeks ago, I got a truck for a week, mileage was never discussed AT ALL by either one of the guys I dealt with in the office. I return my truck a week later on time and then all of a sudden they’re demanding an extra $700 from me because I supposedly agreed to only 150 free miles a day and not unlimited miles. This was never discussed once with these guys on the morning I rented the truck. Then when I asked why this was never discussed the taller less bald guy copped an attitude with me and tried to say he remembered specifically discussing mileage with me. Why would I agree to not having unlimited miles when I knew I had to drive at least 3500 miles ?
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July 2020 by Hamilton Family
I've rented a few times for this same location.You have to have a chip in the card your using. They should tell you that on the 800 number. But the staff is always friendly. Expect to wait 25-30 minutes when you come get your car tho.
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June 2020 by Aaron Toliver
Everything went well people was very courteous and the car rolled like a dream without any problems
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February 2020 by Dani N.
What was supposed to be a quick fix situation with my car ended up being almost two weeks long but Enterprise was very easy to work with, communicated well and made the situation a lot less stressful. The employees here definitely care about their jobs. They're nice, personable and accommodating. I worked with two fairly new employees who were in their first few weeks of employment there, from what I recall, but I wouldn't have known unless they told me. They seemed to know their stuff and answered all questions I had in a very timely manner. They also picked me up and dropped me off at the auto body shop, a few miles down the road, for no additional charge. I went through the other party's insurance, who was involved in this situation, so I couldn't tell you what their rates are, but I will say I got a nice, four-door Nissan with great gas mileage in only a few hours notice. A little downside to getting something with short notice: When we did the walk through there was an old leftovers box in the backseat, and the car reeked of smoke + pepto bismol smelling cleaner for days. Other than that, no complaints and it was a painless situation.
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October 2019 by Johnny Dyson
Friendly staff
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August 2019 by Maryann M.
Anytime I come into this location with or without a reservation I always leave happy. My husband and I have been renting from Enterprise for at least 6 months now and anytime we have any questions or problems the staff has always been kind and professional.
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February 2019 by Elizabeth Goughnour
Great service, friendly staff and willingness to serve is excellent!!!
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October 2018 by Terri Martin
Mark is awesome!
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June 2018 by Mike H.
Where this long and HORRIFIC experience started was where they promised the night before we got into the rental, we made the reservation online went into the store and didn't have our wallet(my fault I know) and the suggested we come back in am and car(sedan) would be ready & after the driver was 30 mins late to pick us up, they finally called and said he's having trouble finding our house.. lies! Our house is the most absolute easiest to find, so I know it was just a lie! Especially after being 30 mins after they said they'd be there! So we get there after finding our own ride! & was sedan was waiting and ready to go...? NO!! It was not, they had a pickup truck and after all the headaches that day my wife just went ahead and signed it on the truck! The NIGHTMARE CONTINUED... we needed to extend the rental which we've done before and the same was told we just call and it's "hassle-free". Usually that is the case, not this time. They've texted me they've called family members not listed as contacts in paperwork, they've threatened my freedom by using a "seargant sasser" texting me and themselves( I have screenshots) they've went well out their way to make calls to attack my character, the story continues grrrr they've been the most absolutely awful group I've ever worked with and the funny thing is that every other Enterpirse I called to speak with says they've been out of line and yet they claim they're not! Smh! Lol All this time I'm dealing with the stress caused by Riley, Caleb, and Olivia, the help fullness of Torrey & other helped a little bit yet the other were still restless, all the while my wife is in the hospital bc she's Super High Risk and out 22 week baby was trying to come very premature and I wasn't leaving her in hospital alone being our baby could come at any moment but they didn't care to know about that and how I told them I'd call and work it as they wish but it wasn't enough. There's more I just can't right now I'm in tears writing this at the sheer thought of my wife dying why I leave to make Riley happy! NEVER EVER USE THIS COMPANY OR AT LEAST THIS LOCATION!!!!!!!
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March 2018 by Sam Lesher
Very helpful
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December 2017 by Shaunterria Hamptonel
Excellent deals
