-
January 2024 by Carey Cypher
Jobs were done professionally and promptly; price was reasonable. However the tech failed to return the light key to the tire changing kit where he found it, then neglected to restrain the tire changing kit with the elastic to down as originally found.I would return to this establishment again and patronize them.
-
January 2024 by Guilherme Gontijo
Very attentive. They treated me very well with explanations and recommendations. Polite and know what they're doing. Everyone is very respectful. I definitely recommend their work!
-
January 2024 by daniel kelly
Took my wife’s car here for an oil change, extremely fast and friendly staff. I returned 15 minutes later with my truck. If you need somewhere that’s honest this is the place to go. Will not rip you off and will only do what is needed. You’ve gained a new loyal returning customer, I’ll only give my business to this location now. Thank you!!
-
January 2024 by Kate R
Best customer service experience right from when I rolled up with my tire issue. Everyone was so helpful and communicative and they did everything they could to resolve my car's issue, including recommendations for other services. I'll trust my car to this location any day.
-
January 2024 by Heather Kelly
What a great group of people here!!! Super friendly and efficient! Brought a tire with a screw in for repair, they greeted me in the parking lot, took my tire and 10 minutes later, put it back in my car! I will definitely use them for my next oil change! Thanks!!
-
January 2024 by Jack Warfield
Bob, Annita, Katie, Anthony, and Jackson treated me like gold from start to finish. Issue with a cylinder 1 misfire on my ford ranger. Fixed and back on the road in no time. Great people and great service. Only place I’m going in the greater Wilmington area.
-
December 2023 by Zena
Nice staff for what's left of it, but unfortunately they did a horrible job with my oil change and tire rotation. I've never had a bad experience with express oil change until coming to this location. To start off, when i first got there the receptionist told me i didnt have an appointment when i clearly made one and showed her the email confirmation. The techs are incredibly young and seem inexperienced. They were asking many questions to each other and the receptionist because they were unsure of what to do. The bottom of my car was left covered in oil and my tires each had read a different air pressure, not to mention they were also scuffed as if he had hit the curb when driving my car back around. During a safety inspection of my car they also misinformed me about my front brake pads. At first they said they were fine and later during the tire rotation they said they were between 1 and 2mm. Overall, if you care about your car I would drive the extra 7 minutes to the other express oil change off carolina beach rd or come to Wilmington tire and auto. They are the best and they helped me out after I left express oil change to fix everything they had done.
-
November 2023 by Diana Leath
This Express Oil Change that opened recently on College is so nice! I have been there twice now and their technicians are really nice, knowledgeable, and helpful. Both times I worked with Anthony and he does an excellent job!!! My car is a Volkswagen and I can never find anything on its info system and he is so patient and kind about it. I really appreciate their team and am so glad to have this closer location now!Service: Oil change
-
November 2023 by Melita Newkirk
Great service, great staff, great atmosphere. I went today for the first time for oil change, tire rotation, and brake check. The staff was pleasant, knowledgeable , and made me feel confident that the work they were doing was done correctly and with care. I’ll be returning there for all my vehicle needs. I highly recommend this business. Thank you and keep up the good work!!!!
-
November 2023 by Kirsten Henning
Go for the service, stay for the Tuna (the cutest shop dog ever!)In all seriousness, this place deserves 5 stars for incredible service, speed and fair pricing. I had an emergency tire situation so I pulled in here and Logan, the owner, was quick to assess the situation and provide a quote. They didn’t have the tires I needed in stock at this location, so he called over to his other shop in town and was able to get me the tires within an hour.The experience was a 10/10 (and car problems are never fun so that’s really saying something). Definitely didn’t hurt that Tuna was available for emotional support and entertainment! Thanks, Logan & team!Service: Tires
-
November 2023 by Adam Yager
I highly recommend express oil change for all your auto needs! They are etremely knowledgeable, efficient, and professional. I've been going to express for my oil changes and other services for a number of years. I'm always very happy with the price, quality of work, and all around experience. Thank you
-
October 2023 by Courtney Pfeffer
Excellent service! When they say 10 minute oil change, they mean it. I’ve never been in and finished for an oil change that fast. They did a safety inspection and filled my tires with air. My check tire light was on and they fixed that as well! In and out within 15 minutes! I would highly recommend this place!!!!!!Services: Tires
-
October 2023 by Abigail Turkel
Awesome service! My boyfriend and I called right before we got there about a flat tire, and we were greeted and taken care of immediately. There are not many car places I can say care about their customers.
-
August 2023 by Denise Pinson
They got me right in, no wait! Everyone was super friendly and it was super fast. Bonus, there was the cutest dog there to wait with me! I love this location, very convenient! Thank you!Services: Air & cabin filter replacement
-
August 2023 by Matthew John Foley
Katie and James were incredibly helpful and now my car runs better than ever. Thank you guys