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January 2024 by Bruce Bookman
Staff is nice and informative
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January 2024 by Robin Gore
We bought a WiiU here for our son for Christmas. Yes, we know they are no longer made, so we had to get a used one. I was told they check and make sure it's all working and stuff. Well, it has a parental lock on it, so we aren't able to do anything with it. As much as we paid for it, and we can't even use it! I will be there bright and early tomorrow!
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January 2024 by Matt Adri
They’re close when the sign says it’s open?
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January 2024 by Rachael Buckey
I have shopped here for multiple games and game systems. They do have great pricing. However I only gave three stars because I have come to this store on three different occasions and had to sit outside for 30 minutes because this store is supposed to open up at 10am and three different times they have not opeaned the door until 10:30
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November 2023 by ASDF ASDF
This location is horrible. just go to the mall. or the one near silver lake. The lady there is super helpful and nice. Promote her. She is helpful and has customer service. The store leader with short hair needs to find another occupation. He has to be 30 yrs old and cant function in a game store... Id get it if I was being difficult. I just didnt realize all the sales were for gs pro members only. He is rude. Doesnt have any customer service and has a nasty attitude. Cant even make a proper pitch for the gs rewards too. Promote the right people please. Wont being going back to gamestop in general. No point. The online store is just better. The benefit of the stores are they are fun to go in. But some of the employees suck the life out of it.
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September 2023 by Ryan Carmean
The lady who helped us was super nice and informative, I wish I knew her name so I can give a shout out! She was great!
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September 2023 by Becca U
Just purchased my first game system here. Helena was patient with me and was great with explaining everything I needed to know.
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August 2023 by Greg Barber
Helpful folks and they also have some used games for and fnaf toys .
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June 2023 by Dylan Shuping
All gamestops in Wilmington are pretty good except for this one. Been three times now and the people working up front are rude. They try and guilt trip you into getting protection plans for devices and I understand they can’t do much for you without it but that is my problem to figure out. Just think you should open your mouth less and just sell me the product if you’re gonna act like an a**.
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June 2023 by Menard Haynes
If it weren't for the Incompetent employee their he could for the life figure out how to service us guest....
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February 2023 by Andrea Mullen
The people behind the desk said they don't do ship to store! I know that's not true they need to be retrained although they did seem like kids were working there but they were definitely into video games. I went to the other GameStop in Mayfair and they knew exactly what ship to store meant!
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January 2023 by Amalia Cruz Segura
Went in a few days ago to browse the Nintendo switch games, picked a preowned and went to the counter to pay. Ima be honest, I didn’t even rlly pay attention to my total until I got to my car because I wondered why it was more than I had anticipated since I had a $25 off reward plus a additional $5 off coupon. When I looked at my receipt I noticed the cashier gave me the game as new and not the preowned version that I had wanted (literally the box I gave him said pre owned as well). Giving 2 stars due to the situation and having to wait an additional 30 mins to go back in and wait in line to get my refund
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January 2023 by Mary Delaney
They're helpful and friendly depending on which store you go to.
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December 2022 by Joseph Hancock
Very helpful every time I go in
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November 2022 by Linda Harris
The sales person was very knowledgeable about what I needed and made the process, for this unknowledgeable mother, so my son got what he needed sent to him. Would go back there any time
