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February 2023 by Andy Fabian
Lots of clothes to look at, but good inventory.
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January 2023 by tttlllccc tttlllccc
Nothing really changes with cap
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August 2022 by Kelsey Dee
Staff were rude and un-accommodating, not understanding and generally apathetic. We have shopped at GAP for years (since it was open at Independence Mall)…but that ended today. Staff was more concerned about getting back to their “coffee” than helping us.
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April 2022 by Wendy Ellis
Went looking for a certain scent. They have all this new stuff that they are pushing. Not impressed with this store
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February 2022 by Jamilyn Cheatham
It was good they're very helpful and they have a good friendly people selection from I don't know anymore
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October 2021 by Jason Townsend (JT)
The staff here was awesome. We needed a red shirt for my daughter for work. They showed me what they had and when I explained it had to be a certain color red for her work they got online on her phone and checked other locations and found what we were looking for.They went above and beyond to be helpful. I will definitely be back when I'm not in such a hurry.
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July 2021 by SJ P
Not one person approached to greet me or offer help. I asked about the sales and the gentleman just said "Yeah" and turned away.
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June 2021 by Mindy Solomon Mitchell Krasnipol
I came with a return and 2 items were only $4 so I requested they void the return and said I’d rather keep those items (of course) and they refused and said sorry too late … isn’t this the gap … I have been a customer for almost 50 years and will never go back.. they don’t want to go out of there way there for sure! Every time I’m there I feel like I cannot get assistance and my size is not in stock
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January 2021 by Richard Rasey
Store just got a face lift. No more dark and dreary store, you can actually see what you are buying now.
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January 2021 by jayne kaine
When did Gap get more expensive? Odd
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December 2020 by Jason Townsend
The staff here was awesome. We needed a red shirt for my daughter for work. They showed me what they had and when I explained it had to be a certain color red for her work they got online on her phone and checked other locations and found what we were looking for.They went above and beyond to be helpful. I will definitely be back when I'm not in such a hurry.
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October 2020 by Steve Lowe
Service was poor. Manager chatting away with another teamatr as newbie struggles at the counter. That's a leadership opportunity.
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September 2020 by Jesse Myers
Got some great deals on high quality clothing. Staff was really helpful.
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September 2020 by tom wiehl
Very courteous sales person.
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September 2020 by Ronda Sage
I love the items in the store but I hate the feeling that I’m being followed and harassed a complete difference between seeing if it’s anything I need help with. Need to train better on not following black shoppers around the store because someone would say that’s judging t he shoppers due to the context of my race makes me feel like I’m not welcomed in the store.
