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February 2024 by Kevin R
This place is always a stop my wife and I make when we are at the mall. The cookies are always so good! Austin is always welcoming and friendly every time we go there as well!
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February 2024 by Ashley Hoffman
Jerry is top notch! Ordered a custom cookie card today! Had a question about my order after it was delivered by DoorDash! He remembered my order & answered all my questions. Went above a beyond! The message/writing was PERFECT! ? Thank you again!
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December 2023 by Kathrine Jones
I ordered a cookie cake in advance online from the same company in Fayetteville, NC where I live. We have learned to follow up with online orders there and they told us the day before that our cookie cake wouldn’t be ready until hours after the party the next day. In a panic, I ordered online in Wilmington for my parents to pick up that same day and bring here for the party the next day. We called to confirm that it could actually be done. They were awesome! My parents picked it up 3 hours later and the decorations far exceeded my expectations! All I said was it was for a murder mystery party and this is what they pulled out in such a short time. We will travel toWilmington (or send my parents who live there) before ordering a cookie cake from anyone else!
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September 2023 by Kaitlin Ellis
Very disappointed in what I just got. Was not what I asked for or the price I was told. Won't be ordering anything again
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August 2023 by Josh Herring
Great experience from start to finish. Had a last minute cookie order and they executed it beautifully. Everything tasted amazing and they did a fantastic job.
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March 2023 by Amy James
Have gotten birthday cakes from here several times over the years. The cookie cakes taste great and they always do such an amazing job decorating.
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September 2022 by Gina Carr
This Great American Cookies location is so much better than the one I live by down in Tampa. Both times I’ve been here, the employees have been friendly offering good service. Cookies have been really fresh. The location offers a LOT of variety, with plenty of cute decorated cookies to choose from. I think this is the best location I’ve visited and I lived all over the U.S.
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August 2022 by José Manuel Avila
Overall, a pleasant experience. I ordered 6 cookies & a cookie sandwich. Finished everything by the time we started the car.My only complaint is that they were no complex or rich flavors. They all tasted like someone had only used a pound of sugar to cover up any of the possible deficiencies from lack of quality ingredients.But I guess that’s exactly what I like ???
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July 2022 by katrina francisco
I asked for a welcome home cake for my son and they did an amazing job on the design. the cookie wasfresh. We are very pleased with our purchase.
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October 2021 by BB
Great variety of cookies
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October 2021 by Basile Katsikis
It was my daughters birthday and she loves her "Cookie Cake"! And as always, you never disappoint! You guys are friendly and do a great job on the decorations on the cookie its self! Thanks again!!
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July 2021 by Sadie Pandore
Jerry is great
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December 2019 by Robert M
Good selection of cookies and drinks but cookies are, in my opinion, over-priced. All ages of people getting cookies.
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October 2019 by snowwhite Bullock
We try to hit the Great American Cookies everytime we visit the mall. It's a mall must do. My two granddaughters want their chocolate chip cookies. They are absolutely wonderful. There's alot more than chocolate chips there though. They have large variety of cookies to meet each taste and baked fresh at that. We usually take a shopping break and eat a couple each, then we get some to take back home. The next time you see a Great American Cookies, be sure and stop, you won't be disappointed.
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July 2019 by Seth Mattern
Super amazing service and always amazing cookies. They are my girlfriend and I’s favorite cookies. They are so soft and delicious.
