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October 2023 by Sean O
Very polite and knowledgeable team members.
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February 2023 by Bev R
Five Star! I would highly recommend Guaranteed Supply. They had a product I wanted at a good price. I phoned in my order to the Wilmington store late Thursday afternoon and John advised it would likely ship that same day. Likely does not mean definitely, so I planned around the shipment going out Friday. John called Friday morning to advise it had not shipped Thursday, but would go out that day, Friday. I was pleasantly surprised that he called. Friday afternoon John again phoned to advise their system went down earlier and they just received word it would not be back up that day. I’ve been there, and I understood their day had become a nightmare. I thanked John for the call and adjusted my plans. There was actually another delay, completely out of their control. However, phoning my order to John was the only call I placed. John called me each day with an update. And we arranged for me to pick up the shipment at an alternate site, local to me.Things simply do not always go as planned. It’s disappointing but inevitable. I have dealt with the entire spectrum of customer service, from awful to excellent. This attention to detail, to concern over the customer’s order, and follow through with the customer is exceptional!! John is knowledgeable, professional and a pleasure to do business with. He and Guaranteed Supply have earned a very loyal customer. Thanks to Richard as well.
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January 2023 by Matt Todd
Richard does a great job servicing our needs (above and beyond expectations). Wish he work with for all the companies I deal with! Keep up the great job RW and have a Great Holiday Season!Coastal Precast Systems
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September 2022 by jose hernandez
Plenty of quality contractor grade equipment and supplies. Staff is always helpful and price is always good to go.
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September 2022 by Ed F
The guys are always helpful and can get exactly what I need. Even recommend other options.
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September 2021 by J Spinelli
Friendly, knowledgeable staff. Great supply house for our company needs.
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September 2021 by Mari Mulkins
This place was very helpful. Paul did a wonderful job helping us today
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September 2021 by doug hill
Great products and tremendous help from the support staff.
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September 2021 by Aaron Edwards
Great customer service
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September 2020 by Henry Depew
Needed some rebar for garden. They helped me decide on 3/8 and helped me get to proper length
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September 2019 by Wayne Manning
Not a huge selection but good quality tools and a nice variety of fasteners. Staff is very friendly.
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September 2019 by Broken Pole fishing
A very professional crew!! They really know their stuff!
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September 2019 by Michael Hough
Everything you need under one roof
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September 2018 by E M Kiser
Have what you need
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September 2017 by d arek
Did a concrete staining project. These guys are very knowledgeable on all things concrete related.
