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December 2023 by Matthew S.
Part stolen off car while on their lot. Owner didn't even bother to file police report after long time customer was wronged. Totally apathetic and no help at all. Possibly an employee?
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November 2023 by Joel Reed
I took my 2012 Honda in for some major work, but also a complete brake job. New calipers, rotors turned, all of it. Im so pleased with the results. No air in my brake lines, as I’ve had with other shops, locally. Friendly people, skilled techs. I won’t take my Honda anywhere else. Thank you!
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November 2023 by Jennifer Hayward
Excellent establishment & excellent customer service. Friendly, personable, and do excellent work! Locally owned and operated. They have repaired 2 of our Acura's and they are efficient and repair prices are as expected. No surprise costs. They access and tell you what is needed and what it will be. We will continue to bring our car repair business here!
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October 2023 by Myleah Williams
I'd give it a perfect score, but one of the owners' wives is extremely snotty. John and the guys are thorough, and they aren't the cheapest, but they aren't the highest price either. Plus, I know I can trust them to do the job the way it needs to be done, and they would never take advantage of price gouge. This is super important to me as a 46-year-old single woman with absolutely no mechanical knowledge whatsoever. I've only been a customer for 2 years but my dad has dealt with John for 20+years and has not had one single problem so I will continue doing business with him as well! ☺️
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October 2023 by Timothy Kearney
Its nice to be able to take your vehicle to a place that will answer questions, and give you estimates and options. Wont go anywhere else, and recommend them as much as I can....
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September 2023 by Rodney B.
I am glad we found JS&J! They are great people and easy to work with. I feel like I can trust them with my cars and happy they do not call and say I need 20 things that cost a million dollars. They have a really cute waiting area that is clean and inviting and drop off and pick up are easy. I have been using them for about two years now and will continue to use them because of the way they treat us.
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August 2023 by Scott B.
Have brought multiple vehicles here to be repaired. Both times they were fast, clear on communicating the issues, and better cost than the dealership quotes. Will be sure to continue using them for any future needs.
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August 2023 by Robert Wydra
2015 Pilot EX, had creaking and knocking when going over bumps. Diagnosed problem to sway bar links, replaced in a few hours at a fair price. Would use again.
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July 2023 by marcel branch
I am a huge fan of JS&J! They give you a comprehensive list of repairs, talk you through priorities, and finish work when they say they will. I have been able to plan, budget and keep several vehicles running great for many years. Would dream of taking my Honda’s anywhere else
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July 2023 by Leonardo D.
I have used them for maintenance issues on a 2nd gen Honda CRV (234k miles). I am a fairly competent DIY guy, but some things require special tools. My last issue was with an ignition key problem that required changing out the whole ignition key module. I had it towed to their shop on July 4th and they had it fixed on July 5th after calling me with a recommendation. I have found them to be honest and their prices concurrent with independent shops (far less than a dealer). They are owned by Christians who walk the walk. You can trust them with your car.
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June 2023 by Erica Amos
Best Honda and Acura specialist in Wilmington hands down I’ve been taking my cars there over 15 years they never disappoint always honest and gets the job done. Prices are fair and they’re people you can trust. If you ever need precision expertise and a well trained mechanics for your Acura or Honda that’s well below dealer prices JS&J is the place to go. ❤️
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May 2023 by Lily Schappell
I’ve been going to JS & J for a couple of years now, they were recommended to me when I moved into town and I have been going to them ever since. They are unbelievably fair with their pricing, and never try to add things on to make you pay more like a lot of mechanics can do. They are a Honda specialist but have always been beyond amazing with me and my Dodge. I just went in recently to get all of my brake pads replaced and rotors refinished (which again was such a good price) and just realized a few days later that they fixed my protective front lip that had fallen and was dragging on the ground! I’ve been too lazy to get it fixed this whole time, and was utterly shocked when I noticed they did it without charging me or saying anything. I will continue going here for as long as I live in Wilmington and you should too. By far the best mechanic shop around! Thank you guys so much for everything that you do!Services: Brakes
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April 2023 by John P.
I am a structurally challenged individual! And that sounds cuz I don't have a house door department or home to live in I do live in my car I am an amputee for about 2 years now it's not getting any easier but the Lord provides! Glory to God he works in strange ways mysterious ways really cool okay so my car wouldn't start it just cut off I had no clue that's what it was I've got 10,000 head in my ear Whispering all this little evil things you know that you shouldn't listen to anyway after struggling and getting my starter off losing bolts finally decided to have it towed in to Chase these guys had it repaired and just a couple of hours they did a marvelous job they did work that would normally take two days and just a few hours amazing these guys were so nice to me and so helpful and so kind and I'll be honest I think they cut me a little flat but it could be and they just have phenomenal prices and they're just not out to get rich off one customer these are great guys and worthy of your business and your loyalty God bless them all
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March 2023 by Richard “ricker3ful” Walls
My son calls one night, "dad my car (2013 Subaru Crosstrek) just died." Says it stalled and would not start. They tried jump starting it, but still didn't start. Being 3 hours away, I wasn't sure what to do. I researched and the JS&J shop name kept coming up with great reviews. So I called them, they recommended a tow service and it was delivered to them the next day. They looked it over and called us. Did we recently have an oil change? Yes, at a quick lube type place, why? The air box cover was not put back on correctly and too much air was getting in. They put it back on properly and it started right up. Test drove it for a little while. Didn't charge anything for their time. What outstanding customer service. This place is amazing. I told my son, always go to JS&J for any car repairs from now on.Service: Auto engine diagnostic
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March 2023 by Christopher Champion
This place is Awesome!! They had me in and out for my inspection. I watched as they handled other customers with genuine care and appreciation!! If you're looking for a place to get your car truck suv worked on in Wilmington This is it!!
