Jackson Hewitt Tax Service in Wilmington offers professional, reliable, and friendly tax preparation services year-round. The business provides expert assistance with federal and state income tax returns, ensuring clients receive their biggest refunds with a guarantee, or they pay the client. Customers appreciate the knowledgeable and courteous staff, with many highlighting the quick service and thorough explanations of tax questions. Several reviews mention the staff's kindness and professionalism, especially in sensitive situations, such as dealing with personal loss. Clients value the efficiency, friendliness, and helpfulness of agents, noting minimal wait times and clear communication. The location at 2642 Carolina Beach Rd Ste 14 in The Rose's Plaza is convenient, and the staff's willingness to assist with various filing options is appreciated. Many customers plan to return annually, trusting Jackson Hewitt for their tax needs. Overall, the business is recognized for its excellent customer service, affordability, and commitment to ensuring clients leave satisfied and confident in their tax filings.
Jason was super helpful and I feel grateful for all that he explained and the extra time he gave. I will definitely keep working with him and send people to him as well!
May 2025
Everything went great except I never received my 50 for bringing in a friend.
April 2025
Jason Chapin was amazing to work with! He had a daunting task ahead of him, being I own two businesses, multiple dependents, and a wife that is W2. But he made sure I had everything in order to get my taxes done correctly, and get the best possible return. Highly recommend!
