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April 2024 by Kyle Phinney
Store is half a mile away and I waited 55 minutes for a single sandwich.... these guys do NOT have freaky fast anything... guy showed up on a bicycle??
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March 2024 by Michelle Noel
Excellent service, friendly staff, has subs ready when you
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February 2024 by Tilia Jubilee
Quick, friendly staff. Good food.
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January 2024 by S
They always get our order correct when we place a dash pick up order. Love how nice the staff is. I’m a sucker for the bacon ranch chicken cheese steak ? and my kids love the famous philly
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December 2023 by James Taylor
Had to wait 45 minutes for a sandwich, now the sandwich is soggy and my lunch break is over... I thought they were supposed to be super fast?
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October 2023 by Janal E.
I had the worst experience at Jimmy John's today. I usually go to the one on 17th because of its drive thru and quality of service. However, I dropped my girls off at KUMON and I needed a sandwich because I was hungry. I wound up driving to the one on South College Road where there was a female employee sitting down playing with her phone. It took her a couple of seconds before she noticed I was standing there. At this particular juncture, I was the only patron in the establishment. Once she notice me, she apologized and took my order. I asked for a turkey on whole wheat with spicy mustard no cheese but lettuce, tomatoes and onion. But, in the process of making my sandwich, the phone rang and she proceeded to jot down information from the customer on the phone while neglecting to finish my order. I waited patiently while she continued this conversation until another employee journeyed from the bathroom and asked if I was waiting to be served. I said I was waiting for my order to be completed and he subsequently finished my sandwich and I left the premises and jumped into my car to eat my sandwich. But to my chagrin, upon assessing my sandwich, there was barely any turkey, no mustard and fried onions were added to it. I was rather annoyed by the situation not because I had to wait for the sandwich but they got my order wrong. When I went back to the store to let them know of the matter, the male employee gave me a look as if I was wrong for bringing the sandwich. I told him that I did not ask for any fried jalapeños which I truth were fried onions on my sandwich. He looked at the receipt which revealed fried onions. I quickly stated that I did not request fried onions on my sandwich; this is when the female employee stated that she made a mistake when taking my order and she assumed I meant fried onions??? Once the male employee confirmed that the mistake was made by his fellow coworker, I was provided with the same flimsy, uninspired turkey sandwich??? Can we say SAD FACE!!!
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September 2023 by Carson Singleton
Don’t bother ordering on DoorDash or anywhere online. You’ll just wait for an hour with no update on the app and then the food just never comes. I’ve ordered here 4 times and actually gotten food once. Waste of time and money, you can’t even get a refund for it on DoorDash because Jimmy John’s “delivers” (keeps) their own
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August 2023 by michael koscso
Love the Thai chicken wrap. ?
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May 2023 by Donnie Benoit
I should have known better than to order from this location again. 1 tuna sandwich super soggy from riding around for an hour. I live .3 miles from there. I could have walked there, made my own sandwich and back to my home before they even made my sandwich. Freaky Fast...? A snails pace is faster than this place. Youd think its because i never tip, but i always do, this time 25%. Would love to have that back. Sadly, this isnt the first time this has happened. My wife tried to talk me out of it but I figured it's been several months and they might have changed...? Nope. When you call their number its some random mailbox that isnt even set up so you can't complain, or get your tip refunded. Guess they dont take phone orders there or the business is so bad they have the phone disconnected. The lackadaisical owner has zero regard for their business and how poorly the customers are treated. Don't waste your time or money. There are literally hundreds of other options that will be better than going near this place. Never again JJ!
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May 2023 by Casey Adams
I will go out of my way to go to Jimmy John's over other sub shops.
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April 2023 by Davi Clar
First time here at this location and decided to try the new caprese sub. Store seemed nice and clean with one person having their lunch at a booth. Wasn't really greeted then said I would like to try the new sub. Was charged a $1 more than the menu board advertised. Was handed my sub with receipt and a couple of napkins without being in a bag. Got home and thought a caprese sub would come with tomatoes on it. Guess not. This was on 4/10/23 just before noon.
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April 2023 by Diana N.
We visited the Jimmy John's at this location because I was dying to try their salami, pesto sandwich. You do not get the option of bread choices. You also aren't asked if you would like it toasted and with all that cheese, it would have much better warm. The young man behind the counter was friendly enough but we probably won't go back
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January 2023 by Taylor King
Staff is always friendly, the food is always consistently good.
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October 2022 by Lindsey Nelson
I am tired of waiting for over an hour for my food that is supposed to be "freaky fast". This happens every time I order. After the 3rd time of this occuring (today), I will NOT order again. My order was "out for delivery" 30 minutes ago and I have yet to receive it. Rethink about ordering delivery from them!!!!
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September 2022 by Tischina Gause
This JJ subs are nasty along with the customer service ! The night manager do not care about the quality of the food that’s goes out the door. Nothing like JJ’s Downtown Wilmington! Happy their back open until 9pm now !