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March 2024 by willie blanks
My experience was amazing! Great customer service! I will definitely return for new glasses.
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March 2024 by D. McKeithan
The Lens Crafters at the3500 Oleander Dr Space 1048, Wilmington, NC 28403 location are awesome, and I recommend them to everyone.
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March 2024 by Nathan Comeaux
My experience at this Lenscrafters wasn't expected, upon first entering this “store” I was greeted with laughter and good conversation. People standing and inspecting glasses, a whole family sitting down and enjoying an expert sales representative. To make myself comfortable I began to examine the plethora of Brands and frames, after a minute or two at the Oakley stand I walked towards the back of the “store” and one of your sales representatives introduced him self as Sam, i didn't know it at the time but he was going to be guiding me through a personal experience at an eyeglasses “store” I waited around for a bit and chose two frames, shortly after Sam formally introduced himself and started a very relatable conversation about my TMNT shirt, great starting point for me. I grabbed my frames and we sat down discussing my options and price point, all the while enjoying joking and mutual interests. Looking for a conformation from my wife on the frames i chose i asked if i could face time her real quick, wasn't a problem at all, I felt no pressure and throughly enjoyed myself in this “store”. He was very honest with each and every frame and even suggested a couple as i had asked from him. We narrowed it down to two frames and I went with his recommendation. I was elated as it has been 7 years since my last pair and the lenses were in terrible shape. He crunched some numbers and the “store” price beat my insurance so naturally I took the lower price.Throughout this review you may have noticed I had “store” in parentheses because to me Sam made my experience feel at home. I enjoyed every minute of conversation we shared. Same made my experience personal and as if i was the only person in the store, I know I will be back for my next pair. Sam if you’re reading this thank you for the great time! Looking forward to my new pair of glasses, I wasn’t expecting such a great time at Lens Crafters as I had today! Keep up the great work, the atmosphere is amazing.
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March 2024 by Jan Lydon
ALL of them continuously go above and beyond. I refer EVERYONE to them!
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February 2024 by D McFadden
I went to get an eye exam at Lens Crafters in Wilmington and the service was excellent..Friendly staff and the eye doctor was great in explaining the type of prescription I would need to feel comfortable wearing. I went to pick out my glasses and the saleswoman(Diana) was so helpful through the entire process of finding my frames and answering all my questions without me feeling rushed..5 stars for the entire team..
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February 2024 by Stephanie Smith
Samuel was very knowledgeable and helpful. Great customer service
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February 2024 by Rita Tate
I visited the store on January the 29th. My Tech was Tristan. He was very nice and knowledgeable. The doctor was patient and explained everything thoroughly ? I will return againRitawas extremeevwrea
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February 2024 by Rachel Jo Ann Hillway
Making the appointment on the website was extremely easy. I got a call on the day of and was offered an earlier appointment, which was really nice. The office is super nice and clean! My wait time when I arrived was 30 seconds, and the lovely Jackie came out and took care of me. After all my initial tests, I saw Dr. Strange, who was completely fantastic and really made my visit exceptionally awesome! I'm very happy with my multifocal contacts that I would have never thought to try! I feel horrible that I didn't get the name of the gentleman who checked me out so I could give him kudos on his exceptional customer service as well, but I will say that everyone at the front desk was by far the best at what they do and very attentive to my needs! I'm happy that I chose this to be my eye care service provider! ?
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February 2024 by Jerome Lewis
Everyone there was verry nice and professional.Thanks to all.
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February 2024 by Dee Williams
They have moved once again with a entrance outside the Mall. They still have variety of eyeglasses ? and sun shades to choose from. Staff still helpful with everything.
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February 2024 by Whitney Spruill
The exam area is great and Tristian the receptionist is the sweetest! He made my nerves go away because I hate getting my eyes checked. Dr. Walent is amazing and really takes his time with his patients. When it was time for glasses though their system was down and I was unable to purchase from them and had to go to another eyeglass store. I will be back for my yearly eye exam!
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January 2024 by Adam Jenkins
Nice, friendly staff that help right away or give you space when trying on glasses. Large/nice selection of glasses. Sam dealt with me and was great. I'm dumb and forgot what insurance I have, he figured it out and showed me what all my options looked like.
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January 2024 by Terrell Moore
Just like them
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January 2024 by Tony Shaw
I am extremely satisfied with my experience at Lenses Crafters. From the time I walked in the front door till I made my purchase for new eyeglasses. I would highly recommend anyone to visit Lenses Crafters.
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January 2024 by Debra Bryan
Lens Crafters in Wilmington gives the best service.The manager there is fantastic!
